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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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clicking web links in my email does not work

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lllyons - 24 Jul 2007 20:22 GMT
When i click on a web link in my emails (outlook 2003) it opens to "my
documents" instead of opening the web site.  What setting do I need to change?

Thanks
Brian Tillman - 24 Jul 2007 21:56 GMT
> When i click on a web link in my emails (outlook 2003) it opens to "my
> documents" instead of opening the web site.  What setting do I need
> to change?

You need to change the file type actions for the "URL:Hypertext Transfer
Protocol" file type.  The easiest thing to do is, when you receive the
browser window after clicking on a URL, to browse to your web browser's
executable.  If you want to use Internet Explorer, browse to and select
C:\Program Files\Internet Explorer\iexplore.exe, then click OK.
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Brian Tillman

lllyons - 25 Jul 2007 14:30 GMT
Brian,

It worked thanks.  Any way to make it do this auto when i click on the link?
It used to do this until i got my new computer.

> > When i click on a web link in my emails (outlook 2003) it opens to "my
> > documents" instead of opening the web site.  What setting do I need
[quoted text clipped - 5 lines]
> executable.  If you want to use Internet Explorer, browse to and select
> C:\Program Files\Internet Explorer\iexplore.exe, then click OK.
Brian Tillman - 25 Jul 2007 15:13 GMT
> It worked thanks.  Any way to make it do this auto when i click on
> the link? It used to do this until i got my new computer.

If you do it once, it should stick.
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Brian Tillman

Centum - 09 Mar 2008 21:37 GMT
Hi There I had the same problem. I followed the instructions in the previous
posts, it now opens my Internet Explorer but I want it to take me to the
link. For example if the link is www.info.com, my explorer opens to my home
page. What settings do I need to change to take me right to the link.

Thanks for the help.

> > It worked thanks.  Any way to make it do this auto when i click on
> > the link? It used to do this until i got my new computer.
>
> If you do it once, it should stick.
Melissa - 21 Mar 2008 18:04 GMT
I just installed Outlook 2007 & the same thing is happening to me.  Except,
when I click on the web link, I get a message that says, "General failure:  
The URL was... Application not found"  I am able to cut & paste the link
though.  Can I change a setting somewhere so it will recognize Explorer &
open the link.  This was not a problem before the upgrade.

Thanks-

Melissa

> > When i click on a web link in my emails (outlook 2003) it opens to "my
> > documents" instead of opening the web site.  What setting do I need
[quoted text clipped - 5 lines]
> executable.  If you want to use Internet Explorer, browse to and select
> C:\Program Files\Internet Explorer\iexplore.exe, then click OK.
 
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