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Stellar - 25 Jul 2007 21:14 GMT

Hello;

I am running Outlook 2003 on my laptop and we also have Microsoft Exchange
Server running for the company as well. When I try to update (Send/Recieve)
I don't get any of my new mail into my Inbox. I know there is mail awaiting
me because I can go onto the excange server via the web and see it. I have
checked a few things out and can't seem to find any reason why it won't
update. This also may sound odd but sometimes it will download the mail
after it is 10 days old. I have checked my calendar/date/time settings. I
have checked to make sure that when I Send/Recieve that it does so for all
accounts. I can also send mail without any problem whatsoever. I would
rather not be doomed to web mail for the rest of my life, does anyone have
any ideas?

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K. Orland - 25 Jul 2007 21:36 GMT

Can you log onto a different PC/laptop on the same network, set up your
Outlook profile, and have it work there? Meaning is it related to
Exchange/Outlook or the PC/laptop?

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> Hello;
>
[quoted text clipped - 9 lines]
> rather not be doomed to web mail for the rest of my life, does anyone have
> any ideas?

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Stellar - 25 Jul 2007 22:30 GMT

I will try this in the AM and post a reply then.

> Can you log onto a different PC/laptop on the same network, set up your
> Outlook profile, and have it work there? Meaning is it related to
[quoted text clipped - 13 lines]
> > rather not be doomed to web mail for the rest of my life, does anyone have
> > any ideas?

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Stellar - 26 Jul 2007 15:48 GMT

I tried to access my account on a different laptop this morning and it WILL
download mail to my Inbox. It has to be a setting on my laptop but I'm
having a real bugger of a time finding anything. (or possibly some sort of a
software hiccup)

Any ideas?

Thanks.

> I will try this in the AM and post a reply then.
>
[quoted text clipped - 15 lines]
> > > rather not be doomed to web mail for the rest of my life, does anyone have
> > > any ideas?

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K. Orland - 26 Jul 2007 17:58 GMT

Delete the Outlook profile on the laptop and recreate it.

http://www.howto-outlook.com/faq/newprofile.htm

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> I tried to access my account on a different laptop this morning and it WILL
> download mail to my Inbox. It has to be a setting on my laptop but I'm
[quoted text clipped - 24 lines]
> > > > rather not be doomed to web mail for the rest of my life, does anyone have
> > > > any ideas?

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Stellar - 26 Jul 2007 19:00 GMT

Thank you for your help. I will try this and see if it works. I will be out
of the office and on the road next week and may not be able to reply right
away. I just didn't want you to think I don't appreciate the help because of
a lack of response.

> Delete the Outlook profile on the laptop and recreate it.
>
[quoted text clipped - 28 lines]
> > > > > rather not be doomed to web mail for the rest of my life, does anyone have
> > > > > any ideas?

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K. Orland - 26 Jul 2007 20:18 GMT

Don't worry about it. I'm in meetings for most of the this week and next plus
I'm gone all weekend.

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> Thank you for your help. I will try this and see if it works. I will be out
> of the office and on the road next week and may not be able to reply right
[quoted text clipped - 33 lines]
> > > > > > rather not be doomed to web mail for the rest of my life, does anyone have
> > > > > > any ideas?

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