Outlook startup

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Wayne - 25 Jul 2007 21:22 GMT

Outlook just started askinf for a disc to load Outlook Small business, I
have been running it for years. What happened?

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neo [mvp outlook] - 26 Jul 2007 12:50 GMT

Assuming that you are using Office/Outlook 2003, sounds like the product is
trying to heal/self repair itself. When this happens, it generally means
that something has happened to the hidden MSOCache folder. When this cache
folder has issues, you get prompted for the original media because said
folder is missing the contents from the CD or from whatever updates (e.g.
service packs and security updates for Office) you might have applied along
the way.

> Outlook just started askinf for a disc to load Outlook Small business, I
> have been running it for years. What happened?

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Wayne - 27 Jul 2007 00:50 GMT

That is what happened. Thankfully I had a back up copy of my contacts and
calandar on my handheld. I put the Office CD in when promtped and it Healed
itself. I was doughtful that the data would survive. All is well. Thanks
for your post.

> Assuming that you are using Office/Outlook 2003, sounds like the product is
> trying to heal/self repair itself. When this happens, it generally means
[quoted text clipped - 6 lines]
> > Outlook just started askinf for a disc to load Outlook Small business, I
> > have been running it for years. What happened?

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