Outlook 2003 Read Receipt Delayed

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da crusher - 25 Jul 2007 22:28 GMT

Hi Everyone,

I have a user who received a 'not read' read receipt today, for an email
that was sent 1/04. The strange part is that the read receipt states that
the message was deleted without being read on 11/13/06.

I would understand if the date deleted was today's date, but not 8 months
ago. Where is the read receipt pulling the '06 date from? I can't imagine
that this read receipt has been stuck in an outbox or somewhere for that
amount of time.

Any help is greatly appreciated.

Thanks in advance!!

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F. H. Muffman - 26 Jul 2007 00:19 GMT

> I have a user who received a 'not read' read receipt today, for an email
> that was sent 1/04. The strange part is that the read receipt states that
[quoted text clipped - 7 lines]
>
> Any help is greatly appreciated.

I'd take a look at the SMTP headers and try to figure out when the message
was actually sent and where it might have gotten stuck in the chain. It
could very well have just been emptied from the Deleted Items folder, which
is when that message is usually sent, iirc.

As for the date/time of when the message was deleted, that comes from the
machine doing the deleting, afaik.

Signature

f.h.

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da crusher - 26 Jul 2007 14:40 GMT

Thanks for the info...

Sorry - I should have added that this is between internal clients on an
Exchange 2003 server so there are no headers to check...

Since both machines are on the same domain, I'm fairly certain they are
synched properly to the DC's in terms of time.

The only thing I can think of is a PST is somehow involved - but still the
11/06 deletion date is what keeps throwing me off.

> > I have a user who received a 'not read' read receipt today, for an email
> > that was sent 1/04. The strange part is that the read receipt states that
[quoted text clipped - 15 lines]
> As for the date/time of when the message was deleted, that comes from the
> machine doing the deleting, afaik.

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da crusher - 27 Jul 2007 15:46 GMT

Another strange factoid.. The read receipt is to and from the same person
(which i can recreate by sending an email to myself with read receipts
active). The problem is that the contents state that someone else deleted
the email without reading it - not me....

From: Joe
Sent: Wednesday, July 25, 2007 12:02 PM
To: Joe
Subject: Not read: docs

Your message

To:    Steve
Subject:    docs
Sent:    1/20/2004 10:38 AM

was deleted without being read on 11/13/2006 8:45 AM.

> Thanks for the info...
>
[quoted text clipped - 26 lines]
> > As for the date/time of when the message was deleted, that comes from the
> > machine doing the deleting, afaik.

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