Can I remove Outlook 2000 without removing all of Office 2000 Prof

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Ynottoday - 26 Jul 2007 12:38 GMT

Cannot open Office 2000 Outlook which is still running in the background
causing 97% CPU usage! Can I remove Outlook on its own or do I have to
remove whole of Offce 2000 Professional, which will involve backing up all
Office files, and then reload from CD? Or is there some other solution?
Grateful for someone's help please.

Ynottoday

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BillR [MVP] - 26 Jul 2007 13:42 GMT

Outlook can be set as "not available" via the Office setup. I'd rather see
you problem solved but we need more info.
Try starting Outlook with a new profile created via the Mail icon in Control
Panel.

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Bill R MVP

> Cannot open Office 2000 Outlook which is still running in the background
> causing 97% CPU usage! Can I remove Outlook on its own or do I have to
[quoted text clipped - 4 lines]
>
> Ynottoday

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ynot.today - 26 Jul 2007 14:28 GMT

Thanks for your response. Not sure how to set up a new profile via Mail.
Opened Mail but only have the option of adding a new Internet account and I
do not see any where to specify Outlook. My current Internet account uses
Outlook Express by default.

What further info do you need about my problem?

> Outlook can be set as "not available" via the Office setup. I'd rather see
> you problem solved but we need more info.
[quoted text clipped - 9 lines]
> >
> > Ynottoday

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K. Orland - 26 Jul 2007 15:42 GMT

Are you using Outlook Express for mail or Outlook? If Outlook is running in
the background, use your task manager to end the process.

Are there any error messages and/or numbers? If you're using Outlook 2000
for mail, what is the size of your PST?

Create a new profile instructions:
http://www.howto-outlook.com/faq/newprofile.htm

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> Thanks for your response. Not sure how to set up a new profile via Mail.
> Opened Mail but only have the option of adding a new Internet account and I
[quoted text clipped - 16 lines]
> > >
> > > Ynottoday

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ynot.today - 27 Jul 2007 10:44 GMT

Thanks for your response.

I am using Outlook Express for Mail. I have managed to stop Outlook running
in the background by stopping the process in Task Manager. There are no
error messges and/or numbers.

Going back to my original question: Can I remove Outlook from my PC on its
own - it does now show as a separate program in 'Add & Remove Programs' - or
do I have to remove the whole of Offce 2000 Professional, which will involve
backing up
all Office files, and then reload from CD? I assume the answer is 'No'?

> Are you using Outlook Express for mail or Outlook? If Outlook is running in
> the background, use your task manager to end the process.
[quoted text clipped - 25 lines]
> > > >
> > > > Ynottoday

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K. Orland - 27 Jul 2007 13:50 GMT

If Outlook Express is set as your default mail client and there's no Outlook
profile set up in the Mail Applet in the control panel, I'm not sure why
Outlook would be running in the background taking up CPU. I'm trying to get
an idea of what exactly is going on rather than make you go through
uninstalling or removing anything. Outlook and OE should be able to co-exist
quite peacefully.

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> Thanks for your response.
>
[quoted text clipped - 37 lines]
> > > > >
> > > > > Ynottoday

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BillR [MVP] - 27 Jul 2007 06:29 GMT

What od you see via the Mail icon in Control panel if you set Outlook as
default?

You could try start>run>outlook.exe /cleanpst

Signature

Bill R MVP

> Thanks for your response. Not sure how to set up a new profile via Mail.
> Opened Mail but only have the option of adding a new Internet account and
[quoted text clipped - 21 lines]
>> >
>> > Ynottoday

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ynot.today - 27 Jul 2007 11:14 GMT

Thanks for your response.

No change to Internet options when clicking on Mail after Outlook set as
default.

Tried start>run>outlook.exe /cleanpst - reply 'Windows cannot find
'outlook.exe /cleanpst'. Search found '
C:\WINDOWS\PrefetchOUTLOOK.EXE-3784ae71.pf'?

Going back to my original question: Can I remove Outlook on its own - it
does not show as a separate program in 'Add/Remove Programs' - or do I have
to remove the whole of Office 2000 Professional, which will involve backing
up all
Office files, and then reload from CD? This would appear the simplest
solution rather than attempting to fix or open the existing Outlook?

> What od you see via the Mail icon in Control panel if you set Outlook as
> default?
[quoted text clipped - 26 lines]
> >> >
> >> > Ynottoday

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Brian Tillman - 27 Jul 2007 14:04 GMT

> Tried start>run>outlook.exe /cleanpst - reply 'Windows cannot find
> 'outlook.exe /cleanpst'. Search found '
> C:\WINDOWS\PrefetchOUTLOOK.EXE-3784ae71.pf'?

Did you make sure there was a space in front of "/cleanpst"?

> Going back to my original question: Can I remove Outlook on its own
> - it does not show as a separate program in 'Add/Remove Programs' -
> or do I have to remove the whole of Office 2000 Professional, which
> will involve backing up all
> Office files, and then reload from CD? This would appear the simplest
> solution rather than attempting to fix or open the existing Outlook?

Using the entry for Office in Add or Remove Programs should allow you to
remove just Outlook.

Signature

Brian Tillman

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