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MS Office Forum / Outlook / General MS Outlook Questions / July 2007

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Outlook XP does not list Contacts

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Information - 26 Jul 2007 17:34 GMT
We had to salvage an older copy of the Outlook file when one of our laptops
was recently stolen.

We installed Outlook XP, ran the Windows Updates, rebooted, and told Outlook
where our salvaged data file was located.

We see everything in Outlook that we expected to see.  Problem is when we
create a new e-mail message, and click on To:, we do not get any names from
our Outlook Contact List.

We have reviewed the setup and tried both the Outlook Address Book and
Contacts, to no success.

We are curious how to get our Outlook Contact List to list names when we
create an e-mail.

Any insight is appreciated, thanks in advance.

Dan
K. Orland - 26 Jul 2007 20:16 GMT
Did you instruct Outlook to use Contacts as an address book?

Right-click on Contacts in your folder view.
Scroll to properties
Click on the Outlook Address Book tab
Check the box that says "Show this folder as an email Address Book"
Click OK

Let me know if that works for you.

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Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/ 
http://www.howto-outlook.com/

> We had to salvage an older copy of the Outlook file when one of our laptops
> was recently stolen.
[quoted text clipped - 15 lines]
>
> Dan
 
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