Can't send or recieve e-mails. Error Message says "Bad Image"

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Jacksmom13 - 26 Jul 2007 19:36 GMT

I can't send or receive e-mails in outlook now. I keep getting a message that
there is a bad image and to check the installation diskette. It says
C:\WINDOS\System32\MSOERT2.dll
is the bad image.
I have NO IDEAD what this is or how to fix it. Can anyone help?

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Jocelyn Fiorello [MVP - Outlook] - 27 Jul 2007 04:06 GMT

Are you sure this is Outlook and not Outlook Express?

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Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
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> I can't send or receive e-mails in outlook now. I keep getting a message that
> there is a bad image and to check the installation diskette. It says
> C:\WINDOS\System32\MSOERT2.dll
> is the bad image.
> I have NO IDEAD what this is or how to fix it. Can anyone help?

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Jacksmom13 - 27 Jul 2007 04:18 GMT

Yes, it is outlook. It happened after it auto archived my files. I never do
that and did it today and now I can't send or receive anything.

> Are you sure this is Outlook and not Outlook Express?
>
[quoted text clipped - 3 lines]
> > is the bad image.
> > I have NO IDEAD what this is or how to fix it. Can anyone help?

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Jocelyn Fiorello [MVP - Outlook] - 28 Jul 2007 00:40 GMT

OK. Have you tried running Detect and Repair from the Help menu in Outlook?
You may need to have your installation disks or CD handy when you do this.

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> Yes, it is outlook. It happened after it auto archived my files. I never do
> that and did it today and now I can't send or receive anything.
[quoted text clipped - 6 lines]
> > > is the bad image.
> > > I have NO IDEAD what this is or how to fix it. Can anyone help?

Reply to this Message