Why does Outlook download only one e-mail over and over again?

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Jim Cunningham - 28 Jul 2007 21:52 GMT

I just restored my recently repaired computer to an earlier date. My Outlook
2003 e-mail program now only downloads one e-mail at a time, and doesn't even
clear that one from the web based server when it does download. Does anyone
have any experience with this problem?

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Milly Staples [MVP - Outlook] - 29 Jul 2007 01:46 GMT

Do you have AV scanning your incoming/outgoing mail? IF yes, disable it.

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Milly Staples [MVP - Outlook]

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After furious head scratching, Jim Cunningham asked:

| I just restored my recently repaired computer to an earlier date. My
| Outlook 2003 e-mail program now only downloads one e-mail at a time,
| and doesn't even clear that one from the web based server when it
| does download. Does anyone have any experience with this problem?

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Jim Cunningham - 31 Jul 2007 00:24 GMT

Bingo! And, thanks. My Norton Anit-virus had expired, and I changed to
ViCom's System Suite. Apparently, however, the combo was interrupting the
Office download signal. I uninstalled the Norton, rebooted, and Outlook
e-mail send/receive is working just fine.

> Do you have AV scanning your incoming/outgoing mail? IF yes, disable it.
>
> | I just restored my recently repaired computer to an earlier date. My
> | Outlook 2003 e-mail program now only downloads one e-mail at a time,
> | and doesn't even clear that one from the web based server when it
> | does download. Does anyone have any experience with this problem?

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