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MS Office Forum / Outlook / General MS Outlook Questions / July 2007Outlook Profile Gibberish
I am a new network admin, and when a user boots into Outlook, it prompts him to choose a profile. There are about five different ones. One is perfectly fine-it is simply his name. This one has all his Outlook data, as far as he or I can tell. The others, however, are complete gibberish. No one in my department knows what this would be about. It looks as though they are encrypted and being read as text. Can this happen? I'm wondering if there was an old certificate being used in the network which was used to encrypt his profile, which no longer exists. I'd like to get rid of them from the list. How would I remove them safely without outright deleting them from the system, in case they turn out to be important? Is there a folder I can cut them from so that Outlook no longer knows they exist? Looks like what is encrypted? What does "gibberish" look like? A profile is just a collection of mail account, data store, and address book settings. Deleting a mail profile through the Control Panel | Mail applet doesn't remove any data, but it would break the connection between an .ost file and an Exchange mailbox.  SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 >I am a new network admin, and when a user boots into Outlook, it prompts him > to choose a profile. There are about five different ones. One is perfectly [quoted text clipped - 10 lines] > important? Is there a folder I can cut them from so that Outlook no longer > knows they exist? Thanks for your response, Sue. The profile that is working is just called "Outlook" or "Bob Smith", but the others are a long, random string of letters and numbers, like: bm5op3n435j5glgf7h6k5qnspx4b6v3jh45 Would I be able to add the profile back after removing it from Control Panel | Mail, then? If so, how? BTW, when I went into the Mail applet, I noticed you can have it automatically use a certain profile. That would solve my problem, except this user uses his wife's profile sometimes. Looks like what is encrypted? What does "gibberish" look like? A profile is just a collection of mail account, data store, and address book settings. Deleting a mail profile through the Control Panel | Mail applet doesn't remove any data, but it would break the connection between an .ost file and an Exchange mailbox. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 >I am a new network admin, and when a user boots into Outlook, it prompts >him [quoted text clipped - 15 lines] > longer > knows they exist? No, once you delete a profile, there's nothing to add back unless you do a registry restore. Why not look at the profile settings and then start Outlook with the profile and see if it's worth retaining those settings? SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 > Thanks for your response, Sue. > [quoted text clipped - 14 lines] > remove any data, but it would break the connection between an .ost file and > an Exchange mailbox. >>I am a new network admin, and when a user boots into Outlook, it prompts >>him [quoted text clipped - 15 lines] >> longer >> knows they exist? I can't get into the profile, as it gives errors. Since the information in the profile is only pointing to stuff, and not special in it's own right, I think I'll just back up the registry and go with my 99.99% confidence that it can be removed without incident. Thanks for your help! No, once you delete a profile, there's nothing to add back unless you do a registry restore. Why not look at the profile settings and then start Outlook with the profile and see if it's worth retaining those settings? SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 > Thanks for your response, Sue. > [quoted text clipped - 18 lines] > and > an Exchange mailbox. > "Eric L." <ericlittler@yahoo.com> wrote in message > news:OrJ0Qgs0HHA.600@TK2MSFTNGP05.phx.gbl... [quoted text clipped - 19 lines] >> longer >> knows they exist? What do you mean by "can't get into the profile"? What errors? SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 >I can't get into the profile, as it gives errors. Since the information in > the profile is only pointing to stuff, and not special in it's own right, I [quoted text clipped - 8 lines] > Why not look at the profile settings and then start Outlook with the profile > and see if it's worth retaining those settings? >> Thanks for your response, Sue. >> [quoted text clipped - 42 lines] >>> longer >>> knows they exist? |
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