Outlook 2007 To:, CC:, BCC: options not showing with new e-mail

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

edatwork - 31 Jul 2007 13:16 GMT

When creating a new e-mail and I select the "To:" button the contact/address
list comes up without the "To:, CC:, and BCC:" options. Is this normal for
2007 and if not how do I reset the program to present these choices?

Any help would be appreciated.

Ed

Reply to this Message

BillR [MVP] - 31 Jul 2007 13:20 GMT

When you click To you choose who To send it to.
When you click CC you choose who to CC it to
When you click BCC you choose who to BCC it to

Signature

Bill R MVP

> When creating a new e-mail and I select the "To:" button the
> contact/address
[quoted text clipped - 5 lines]
>
> Ed

Reply to this Message

edatwork - 31 Jul 2007 13:44 GMT

The problem is that when you create a new message and click the "To: button
and the contact list/Address book screen comes up the "To:, CC:, and BCC:
choices are not there.

> When you click To you choose who To send it to.
> When you click CC you choose who to CC it to
[quoted text clipped - 8 lines]
> >
> > Ed

Reply to this Message

BillR [MVP] - 31 Jul 2007 15:28 GMT

To, BCC and CC doesn't have anything to do with your address book. The
address book only lists the addresses. You choose the *type* of recipient in
the email by choosing To, CC or BCC there then select the address from your
address book..

Signature

Bill R MVP

> The problem is that when you create a new message and click the "To:
> button
[quoted text clipped - 13 lines]
>> >
>> > Ed

Reply to this Message

kylerchambers - 31 Jul 2007 16:34 GMT

I may can elaborate on what Ed is saying. When he selects To:, it brings up a
select names window that contains his Global Address List and local Address
lists. Typically it will contain a list box with contacts and then three rows
below with a To ->, Cc ->, and Bcc -> button on each with a text box beside
them. He apparently no longer has these rows below his Contact list box.

Is this accurate Ed or completely off the mark. I do not have a solution but
thought I could help frame the problem a little better.

> When creating a new e-mail and I select the "To:" button the contact/address
> list comes up without the "To:, CC:, and BCC:" options. Is this normal for
[quoted text clipped - 3 lines]
>
> Ed

Reply to this Message

edatwork - 31 Jul 2007 22:14 GMT

You hit the nail on the head here. thank you for clarifying it for me. you
saved me quite a bit of time. It's appreciated and properly describes the
users problem.

> I may can elaborate on what Ed is saying. When he selects To:, it brings up a
> select names window that contains his Global Address List and local Address
[quoted text clipped - 12 lines]
> >
> > Ed

Reply to this Message