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MS Office Forum / Outlook / General MS Outlook Questions / August 2007scanpst for outlook 2003
I've had 2003 for a couple of yrs and have setup a wireless network recently and now when i pull up outlook, I cannot get into my email folders..it tells me: This error usually appears if the OST or PST file you are using is: Unavailable Protected with file permissions On a share on a server and the network is down Corrupt To correct this problem, store the OST or PST file on the local computer. You may also want to run the scanost.exe and scanpst.exe tools to verify file integrity. **It's as if the files locked down or something, but I never locked the files down.. Has this happened to anyone else??/ Outlook doesn't care about a wireless or wired connection so that change has no effect whatsoever on Outlook. What mail account type are you using? Are you using pst-files? Are they stored locally on your computer? Are they still in the place you have configured in Control Panel-> Mail? What is the size of the pst-files?  SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- > I've had 2003 for a couple of yrs and have setup a wireless network > recently [quoted text clipped - 21 lines] > > Has this happened to anyone else??/ What mail account type are you using?: I am using HTTP/MSN Are you using pst-files? Yes, personal Files Are they stored locally on your computer? YES, C/drive Are they still in the place you have configured in Control Panel-> Mail? YES they are. THis is only happening on my laptop, same email on my main puter is just fine. It's puzzeling. I tried opening the data mngmt files and it says: The set of folders could not be opened. An unexpected eror has occured. MAPI was unable to load the info svc msncon.dll. Be sure the svc is correctly installed and configured. (i just reloaded Outlook-but I get same msg)? I am confused? > Outlook doesn't care about a wireless or wired connection so that change has > no effect whatsoever on Outlook. [quoted text clipped - 30 lines] > > > > Has this happened to anyone else??/ In the case of using the MSN Connector this is easier to solve since all data is being kept online. You can remove your MSN account through Control Panel-> Mail, close the Mail applet, and then add your account again. Note that for the MSN Connector you need to choose Other when being asked what kind of mail account you want to add. SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- > What mail account type are you using?: I am using HTTP/MSN > [quoted text clipped - 52 lines] >> > >> > Has this happened to anyone else??/ thanks Roady for the link-once I get outlook going again that w/b useful. I have a MSN acct, not sure the connector will help although I did download it. BUT, my syst is saying it doesnt have scanpst files and i cant setup my email in outlook w/o that file or open the email already setup. I have no data files and it wont let me add them. I have the file: C:\program files\commonfiles\system\msmapi\1033\scanpst.exe listed in The Repair Tool box but it won't start, it says-it's in use by another app. Close outlook and all oter mail-enabled appl and try again. I have nothing elase open so I am confused. If I can't get this right then I cant setup my new offc 2007. I've never had this happen?? > In the case of using the MSN Connector this is easier to solve since all > data is being kept online. You can remove your MSN account through Control [quoted text clipped - 58 lines] > >> > > >> > Has this happened to anyone else??/ Hello, I've still not been able to solve this issue. When trying to log on to outlook it says: UNABLE TO OPEN DEFAULT EMAIL FLDR. OUTLOOK COULD NOT START BECAUSE A DATA FILE TO SEND & RECV MAIL COULD NOT BE FOUND. tO ADD A DATA FILE SUCH AS A PERSONAL FLDR DBL CLK THE MAIL ICON IN WNDOWS CTRL PANAL. (I've done this so many times and it doesnt allow me to add the data file into that section. It used to be there?? > thanks Roady for the link-once I get outlook going again that w/b useful. I > have a MSN acct, not sure the connector will help although I did download it. [quoted text clipped - 69 lines] > > >> > > > >> > Has this happened to anyone else??/ > Hello, I've still not been able to solve this issue. When trying to > log on to outlook it says: UNABLE TO OPEN DEFAULT EMAIL FLDR. OUTLOOK [quoted text clipped - 3 lines] > doesnt allow me to add the data file into that section. It used to be > there?? Use the Mail applet in Control Panel to configure your mail profile. If you have an existing PST, open it in the mail profile. See if this helps: http://www.howto-outlook.com/faq/newprofile.htm SignatureBrian Tillman [MVP-Outlook] Thanks Brian but, Unfortunately that is the problem - even when I try recreating a email acct, once it gets to the box where "Selecting the default delivery location of new e-mails in Outlook is", the data files box is empty and doesnt allow me to add my pst files., it doesnt give me a choice. It's strange that one day i clicked on Outlook and it said i can't open it..Is there someplace to go where folks can work on this problem? My heading is called scanpst because when I went to the pst folder, it said I needed that file - BUT it wont let me download it per my very first email string. > > Hello, I've still not been able to solve this issue. When trying to > > log on to outlook it says: UNABLE TO OPEN DEFAULT EMAIL FLDR. OUTLOOK [quoted text clipped - 7 lines] > have an existing PST, open it in the mail profile. See if this helps: > http://www.howto-outlook.com/faq/newprofile.htm > Thanks Brian but, Unfortunately that is the problem - even when I try > recreating a email acct, once it gets to the box where "Selecting the [quoted text clipped - 5 lines] > when I went to the pst folder, it said I needed that file - BUT it > wont let me download it per my very first email string. Have you tried Help>Detect and Repair or, if Outlook won't start at all, a repair install from Control Panel's Add or Remove Programs? SignatureBrian Tillman [MVP-Outlook] I just did. What do you think could have happened to make the files just disappear like that. I have 2 puters connected to a network, my desktop works fine-but the laptops outlook ability just stopped. Are there MSN pro's to take the puter to vs this try it yourself technique? THe problem solver response on all issues such as this are the same in the strings, BUT I just am not able to access Outlook nor does the MAIL file produce any files for me to change, create or otherwise?? > > Thanks Brian but, Unfortunately that is the problem - even when I try > > recreating a email acct, once it gets to the box where "Selecting the [quoted text clipped - 8 lines] > Have you tried Help>Detect and Repair or, if Outlook won't start at all, a > repair install from Control Panel's Add or Remove Programs? > I just did. Did it work? > What do you think could have happened to make the files > just disappear like that. Files don't "just disappear". There are any number of things you might have done to delete them. There's no way to guess. SignatureBrian Tillman [MVP-Outlook] I setup a wireless network-next day I wasnt able to open my outlook. (The reload didnt work). The data files are on my puter on the 'c' drive, I just cant get them to the outlook folder. Any suggestions on who does this type work physically. Otherwise, I guess it's safe to say I shouldnt download my office 07 (for which I need outlook for my business). Is it correct to state that since in the reload it didnt work, it wouldnt work even with 07? > > I just did. > [quoted text clipped - 5 lines] > Files don't "just disappear". There are any number of things you might have > done to delete them. There's no way to guess. > I setup a wireless network-next day I wasnt able to open my outlook. > (The reload didnt work). The data files are on my puter on the 'c' > drive, I just cant get them to the outlook folder. Which files? Setting up a network shouldn't affect anything about Outlook. Outlook doesn't care how you connect to the Internet. > Any suggestions on who does this type work physically. Otherwise, I guess > it's safe to > say I shouldnt download my office 07 (for which I need outlook for my > business). Is it correct to state that since in the reload it didnt > work, it wouldnt work even with 07? Did you try creating a new mail profile? http://www.howto-outlook.com/faq/newprofile.htm SignatureBrian Tillman [MVP-Outlook] YES I did try to create a new profile, several times and it all goes well, it just doesnt pull the data file into the mail setup box. It allows me to click on the 'add' data file but doesnt allow me to browse for it at all, i even tried just going to my local file folder and clicking copy then pasting it in that setup box, but it wont let me. I know if someone more experienced looked at it it would probably be easy-this is the 1st time I havent been able to fix something on my puter. I am baffled. I honestly didnt do anything out of the ordinary that I know of the last time I used outlook on my laptop. You thinkI could have locked the files somehow when setting up the network? I just dont know. Like I said,at one point it said I needed to download scanpst-even that process get to a point, then stops w/pretty much the same response. Again: are their folks out here that I could take the laptop to. I need the outlook for my business. Thanks > > I setup a wireless network-next day I wasnt able to open my outlook. > > (The reload didnt work). The data files are on my puter on the 'c' [quoted text clipped - 11 lines] > Did you try creating a new mail profile? > http://www.howto-outlook.com/faq/newprofile.htm FINALLY...i removed office 2003 and reloaded it all back. I am now able to use OUTLOOK. > YES I did try to create a new profile, several times and it all goes well, it > just doesnt pull the data file into the mail setup box. It allows me to click [quoted text clipped - 25 lines] > > Did you try creating a new mail profile? > > http://www.howto-outlook.com/faq/newprofile.htm |
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