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MS Office Forum / Outlook / General MS Outlook Questions / May 2008

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Why do rules I have set not run?

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Frustrated ruler - 08 Aug 2007 10:46 GMT
I have set up half a dozen rules in Outlook 2003 to try to automatically
manage spam and other routine list-serve mail.  None of them run and despite
looking through much on-line support I cannot solve the problem.

The rules are of two types:

1. Apply this rule after the message arrives, with [typical spamtext] in the
subject, on this machine only, move it to the SPAM folder, and stop
processing more rules

2. 1. Apply this rule after the message arrives, with [typical spamtext] in
the subject, permenantly delete it, and stop processing more rules
Brian Tillman - 08 Aug 2007 19:30 GMT
> I have set up half a dozen rules in Outlook 2003 to try to
> automatically manage spam and other routine list-serve mail.  None of
[quoted text clipped - 10 lines]
> spamtext] in the subject, permenantly delete it, and stop processing
> more rules

Are you trying to apply these rules to your default Inbox or to another?
What type of account?
Signature

Brian Tillman

Frustrated ruler - 13 Aug 2007 21:22 GMT
Thanks for your interest, Brian. I thought I had ticked the "Notify me of
replies box", but had no notification of your posting, so I have done so now.

I am using a POP3 incoming mail server.

I can only assume that I am applying the rules to my Inbox, as my first part
of the rule is invariably:

"Apply this rule after the message arrives"

I can't see an option to apply them to any particular box, though.

> > I have set up half a dozen rules in Outlook 2003 to try to
> > automatically manage spam and other routine list-serve mail.  None of
[quoted text clipped - 13 lines]
> Are you trying to apply these rules to your default Inbox or to another?
> What type of account?
Brian Tillman - 14 Aug 2007 16:00 GMT
> I am using a POP3 incoming mail server.
>
[quoted text clipped - 4 lines]
>
> I can't see an option to apply them to any particular box, though.

With only a POP account there won't be any other, but I had to ask because I
didn't know how many and what type of accounts you use.

If what you describe were happening to me, I'd export the rules with the
Rules Wizard, start Outloook once with the /cleanrules command switch,
reimport the rules, then see if they worked.  If they still didn't work, I'd
start with a new mail profile and import the rules after that.
Signature

Brian Tillman [MVP-Outlook]

Frustrated ruler - 14 Aug 2007 16:10 GMT
OK, many thanks Brian, I'll give that a go.

> > I am using a POP3 incoming mail server.
> >
[quoted text clipped - 12 lines]
> reimport the rules, then see if they worked.  If they still didn't work, I'd
> start with a new mail profile and import the rules after that.
Frustrated ruler - 17 Aug 2007 15:58 GMT
I've been successful in getting the rules to run after the export / import
you suggested, without having to set a new mail profile.

Very many thanks for your help.

> OK, many thanks Brian, I'll give that a go.
>
[quoted text clipped - 14 lines]
> > reimport the rules, then see if they worked.  If they still didn't work, I'd
> > start with a new mail profile and import the rules after that.
Brian Tillman - 17 Aug 2007 22:14 GMT
> I've been successful in getting the rules to run after the export /
> import you suggested, without having to set a new mail profile.

Great.

> Very many thanks for your help.

You're welcome.
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Brian Tillman [MVP-Outlook]

Dick Peik - 20 May 2008 00:11 GMT
> > I am using a POP3 incoming mail server.
> >
[quoted text clipped - 12 lines]
> reimport the rules, then see if they worked.  If they still didn't work, I'd
> start with a new mail profile and import the rules after that.
 
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