Outlook 2007 - Some HTML e-mails distorted

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romanom - 09 Aug 2007 18:38 GMT

I get some HTML e-mails that show the images 'out of place.' What I mean by
this is that there are blank blocks within the image that displace images.

This gives a puzzle board like effect where the pieces are scattered, but
all the pieces are there, just not in the right place.

This happens with about 50% of HTML e-mails, mostly I've noticed it with
e-mails that have lots of text and hyperlinks dispersed among the image.
Such as an e-mail from Circuit City or more importantly my SAE newsletter.

I've tried changing most of the settings with no luck and disabled NIS2007
with no luck. I have the latest updates installed.

I'm using Vista Home Premium on a system with a 2.2Ghz Duo Centrino and 2MB
RAM and basic Intel Graphics.

I have no other issues, Word 2007 works perfectly and no internet issues.

Thanks for any help.

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Jocelyn Fiorello [MVP - Outlook] - 10 Aug 2007 05:34 GMT

It's not you, it's Outlook not cooperating with the HTML/CSS formatting used
by the newsletter/advertiser creators. Outlook 2007 uses the HTML/CSS
rendering in Word 2007 rather than Internet Explorer's rendering. There is
no "fix" for this at the moment -- not sure if there will be one. Either the
newsletter/ad authors will have to rewrite their code to work with Outlook or
Outlook 2007 users will need to read the items in their browsers instead of
within Outlook. If there isn't a link in the message itself to read it on
the Web, click the Other Actions button on the ribbon and then click "View in
Browser".

Signature

Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

> I get some HTML e-mails that show the images 'out of place.' What I mean by
> this is that there are blank blocks within the image that displace images.
[quoted text clipped - 15 lines]
>
> Thanks for any help.

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romanom - 10 Aug 2007 10:18 GMT

Thanks!

> It's not you, it's Outlook not cooperating with the HTML/CSS formatting used
> by the newsletter/advertiser creators. Outlook 2007 uses the HTML/CSS
[quoted text clipped - 25 lines]
> >
> > Thanks for any help.

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jrohbock - 23 May 2008 05:37 GMT

When I try and select "view in browser" to open an HTML newsletter it won't
open. The button is just greyed out. Am I missing something? I have a lot
of emails that I can't view now because of how outlook 2007 handles html.

Thtanks in advance for any help

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nkb - 29 Aug 2008 20:50 GMT

I have been having the same problem w/ some of my incoming emails from
stores, airlines, etc. They are only text w/ blue links and don't say, "if
you are having trouble viewing images, please click here." I am using Vista
and Word 2003. Jocelyn Fiorello mentions clicking on "Other Actions" button
on the ribbon, and then "View in Browser" but I don't see an "Other Actions"
button. On which toolbar is the "Other Actions" button? Am I missing
something?
Thanks!

> When I try and select "view in browser" to open an HTML newsletter it won't
> open. The button is just greyed out. Am I missing something? I have a lot
[quoted text clipped - 31 lines]
> > >
> > > Thanks for any help.

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