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MS Office Forum / Outlook / General MS Outlook Questions / August 2007

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How do I view blank plain text emails

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Jimbob01 - 13 Aug 2007 17:18 GMT
I have installed outlook 2007 and seem to receive all plain text emails as a
blank message - save the hyperlinks in blue - all the text is blank.

All html messages come through ok.

How can I rectify the problem?
Mary - 13 Aug 2007 19:56 GMT
Check your encoding settings in the blank email. Switch it to another
encoding and see if it shows up. Plain Text would not have any blue
hyperlinks. Plain text is just that--all black text. Reformat the email to
plain text by selecting Edit Message.

> I have installed outlook 2007 and seem to receive all plain text emails as a
> blank message - save the hyperlinks in blue - all the text is blank.
>
> All html messages come through ok.
>
> How can I rectify the problem?
Brian Tillman - 13 Aug 2007 21:11 GMT
> Plain Text would not have any blue hyperlinks.
> Plain text is just that--all black text. Reformat the
> email to plain text by selecting Edit Message.

Except for one consideration: Outlook "wants" to be nice to you and
automatically searches the bodies of incoming messages looking for what it
considers hyperlinks and, even in Plain Text messages, it will color them
for you.  Just because the message itself doesn't contain formatting doesn't
mean that Outlook can't display formatting for you that it itself supplies.

I suspect a font color problem, myself.  The OP should click
Tools>Options>Mail Format and examine the Fonts settings for "When composing
and reading plain text".
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Brian Tillman [MVP-Outlook]

Jimbob01 - 13 Aug 2007 21:34 GMT
Thanks Brian!
This cured my problem - the font was clear - at long last I can read the
incoming emails sent in plain text :)

> > Plain Text would not have any blue hyperlinks.
> > Plain text is just that--all black text. Reformat the
[quoted text clipped - 9 lines]
> Tools>Options>Mail Format and examine the Fonts settings for "When composing
> and reading plain text".
Brian Tillman - 14 Aug 2007 16:54 GMT
> Thanks Brian!
> This cured my problem - the font was clear - at long last I can read
> the incoming emails sent in plain text :)

You're welcome.
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Brian Tillman [MVP-Outlook]

Kenneth - 17 Aug 2007 19:02 GMT
Great Brian thanks for the help. The message look like it was set for black
but was coming up transparent also. I appreciate that this was here. Outlook
help was a complete failure.

> > Plain Text would not have any blue hyperlinks.
> > Plain text is just that--all black text. Reformat the
[quoted text clipped - 9 lines]
> Tools>Options>Mail Format and examine the Fonts settings for "When composing
> and reading plain text".
Brian Tillman - 17 Aug 2007 22:16 GMT
> Great Brian thanks for the help. The message look like it was set for
> black but was coming up transparent also. I appreciate that this was
> here. Outlook help was a complete failure.

Two problems solved with one post.  I was lucky.
Signature

Brian Tillman [MVP-Outlook]

Jimbob01 - 13 Aug 2007 21:32 GMT
Thanks Mary - I tried this both suggestions but no success

> Check your encoding settings in the blank email. Switch it to another
> encoding and see if it shows up. Plain Text would not have any blue
[quoted text clipped - 7 lines]
> >
> > How can I rectify the problem?
 
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