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MS Office Forum / Outlook / General MS Outlook Questions / August 2007

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Reminders do not fire in Outlook 2007.

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Harry Blot - 14 Aug 2007 17:36 GMT
When i start Outlook 2007 I get the error message "There was a problem
reading one or more of your reminders. Some reminders may not appear." My
reminders only show up in the To-Do box but no dialog box shows up to alert
me of the appointment. What can i try to fix this?
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Harry

BillR [MVP] - 15 Aug 2007 06:38 GMT
Try starting Outlook once with the /cleanreminders switch. Start | Run ...
Outlook /cleanreminders

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Bill R MVP

> When i start Outlook 2007 I get the error message "There was a problem
> reading one or more of your reminders. Some reminders may not appear." My
> reminders only show up in the To-Do box but no dialog box shows up to
> alert
> me of the appointment. What can i try to fix this?
Harry Blot - 15 Aug 2007 16:02 GMT
I must be something wrong. When i go to "start l run l c:\program
files\microsoft office\office12\outlook.exe/cleanreminders" i get an ERROR
MESSAGE  stating that the file can not be found.
Signature

Harry

> Try starting Outlook once with the /cleanreminders switch. Start | Run ...
> Outlook /cleanreminders
[quoted text clipped - 4 lines]
> > alert
> > me of the appointment. What can i try to fix this?
Brian Tillman - 15 Aug 2007 17:07 GMT
> I must be something wrong. When i go to "start l run l c:\program
> files\microsoft office\office12\outlook.exe/cleanreminders" i get an
> ERROR MESSAGE  stating that the file can not be found.

Notice that Bill told you to include a space in front of the /cleanreminders
switch and you apparently did not.  Also, no need to include the entire path
to the outlook image.  enter nothing more than exactly what Bill stated.
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Brian Tillman [MVP-Outlook]

Harry Blot - 15 Aug 2007 18:28 GMT
Brian,
Thanks, that caused the program to launch but it did not solve the original
problem. The error message about not being able to read reminders still
appears when Outlook starts and the reminders do not fire on schedule. Any
other things that i can try?

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Harry

> > I must be something wrong. When i go to "start l run l c:\program
> > files\microsoft office\office12\outlook.exe/cleanreminders" i get an
[quoted text clipped - 3 lines]
> switch and you apparently did not.  Also, no need to include the entire path
> to the outlook image.  enter nothing more than exactly what Bill stated.
Harry Blot - 15 Aug 2007 20:28 GMT
More information. When i go to view l reminders window i it opens and
indicates that there are no reminders???
Signature

Harry

> Brian,
> Thanks, that caused the program to launch but it did not solve the original
[quoted text clipped - 9 lines]
> > switch and you apparently did not.  Also, no need to include the entire path
> > to the outlook image.  enter nothing more than exactly what Bill stated.
Brian Tillman - 15 Aug 2007 20:35 GMT
> More information. When i go to view l reminders window i it opens and
> indicates that there are no reminders???

I'm not sure it will help, but you might also want to try the /cleansniff
command switch.
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Brian Tillman [MVP-Outlook]

Harry Blot - 15 Aug 2007 22:00 GMT
I tried the "cleansniff" switch but it did not help. Could this problem have
something to do with the fact that i send my data to an Outlook.pst file?
Signature

Harry

> > More information. When i go to view l reminders window i it opens and
> > indicates that there are no reminders???
>
> I'm not sure it will help, but you might also want to try the /cleansniff
> command switch.
Brian Tillman - 16 Aug 2007 14:33 GMT
> I tried the "cleansniff" switch but it did not help. Could this
> problem have something to do with the fact that i send my data to an
> Outlook.pst file?

It shouldn't.  I use Outlook both with and without an Exchange account, and
whether the delivery is to the mailbox or to a PST, reminders work.

What I'd try at this point is a new mail profile and a new PST, making the
new PST the delivery location, then moving the contents of the old PST's
folders to the new PST may regenerate the reminders.
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Brian Tillman [MVP-Outlook]

Harry Blot - 17 Aug 2007 02:13 GMT
I renamed the current pst file, created a new pst file as you suggested and
opened Outlook. I got the same error message even though there were no
reminders or appointments in the new file. Do you have any other suggestions
or is it time to pay the price to have MS fix it for me?
Signature

Harry

> > I tried the "cleansniff" switch but it did not help. Could this
> > problem have something to do with the fact that i send my data to an
[quoted text clipped - 6 lines]
> new PST the delivery location, then moving the contents of the old PST's
> folders to the new PST may regenerate the reminders.
Harry Blot - 17 Aug 2007 13:14 GMT
Brian,
I created a new profile again and it worked! Thanks for all the help.

Signature

Harry

> I renamed the current pst file, created a new pst file as you suggested and
> opened Outlook. I got the same error message even though there were no
[quoted text clipped - 11 lines]
> > new PST the delivery location, then moving the contents of the old PST's
> > folders to the new PST may regenerate the reminders.
Brian Tillman - 17 Aug 2007 22:24 GMT
> I created a new profile again and it worked! Thanks for all the help.

You're welcome.
Signature

Brian Tillman [MVP-Outlook]

Brian Tillman - 17 Aug 2007 22:24 GMT
> I renamed the current pst file, created a new pst file as you
> suggested and opened Outlook.

But did you start with a NEW mail profile?  Your description does not
indicate you did.  Control Panel>Mail>Show Profiles>Add creates a new mail
profile.
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Brian Tillman [MVP-Outlook]

 
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