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MS Office Forum / Outlook / General MS Outlook Questions / August 2007Outlook 2003 can't connect to exchange server
I have a small network in my office. 5 PC's running XP. 4 can connect to the exchange server and send/receive email. The 5th PC just stopped all of a sudden on Monday. I treid a couple of things like deleting the account and re-adding it. But now I can't even add the account again because i can't get to the server. I've read around this group and have not been able to find a solution to the problem. Any suggestions would be greatly appreciated. Can you ping the Exchange server from that PC?  SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > I have a small network in my office. 5 PC's running XP. 4 can connect to > the exchange server and send/receive email. The 5th PC just stopped all of a > sudden on Monday. I treid a couple of things like deleting the account and > re-adding it. But now I can't even add the account again because i can't get > to the server. I've read around this group and have not been able to find a > solution to the problem. Any suggestions would be greatly appreciated. yes. It pings completely fine. The other weird thing is when I hit send/receive it just locks up outlook. It says send/receive was completed but emails still stay in the outbox. > Can you ping the Exchange server from that PC? > [quoted text clipped - 4 lines] > > to the server. I've read around this group and have not been able to find a > > solution to the problem. Any suggestions would be greatly appreciated. Close Outlook. Delete the old profile. Restart the PC. Recreate the profile. Let me know what happens. > yes. It pings completely fine. The other weird thing is when I hit > send/receive it just locks up outlook. It says send/receive was completed [quoted text clipped - 8 lines] > > > to the server. I've read around this group and have not been able to find a > > > solution to the problem. Any suggestions would be greatly appreciated. DUH!!! That's NOT what I meant to tell you. I don't mean the Outlook profile, I actually meant the NT profile. Back up any locally held data and delete the NTuser.dat file. You will likely have to recreate everything on the NT profile, including the Outlook profile. Are there any errors in the Event Viewer? Look for eventID number and source. SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > Close Outlook. Delete the old profile. Restart the PC. Recreate the profile. > Let me know what happens. [quoted text clipped - 11 lines] > > > > to the server. I've read around this group and have not been able to find a > > > > solution to the problem. Any suggestions would be greatly appreciated. I am not getting any error messages in the event viewer. It just locks up on me. > DUH!!! That's NOT what I meant to tell you. I don't mean the Outlook profile, > I actually meant the NT profile. Back up any locally held data and delete the [quoted text clipped - 17 lines] > > > > > to the server. I've read around this group and have not been able to find a > > > > > solution to the problem. Any suggestions would be greatly appreciated. I did what you said. When i recreated the profile after restarting and added the account it locks up and does not respond. > Close Outlook. Delete the old profile. Restart the PC. Recreate the profile. > Let me know what happens. [quoted text clipped - 11 lines] > > > > to the server. I've read around this group and have not been able to find a > > > > solution to the problem. Any suggestions would be greatly appreciated. Do the username and servername resolve at all? Have you tried adding the Exchange server into the hosts file? Have you checked the network properties on that PC? SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > I did what you said. When i recreated the profile after restarting and added > the account it locks up and does not respond. [quoted text clipped - 14 lines] > > > > > to the server. I've read around this group and have not been able to find a > > > > > solution to the problem. Any suggestions would be greatly appreciated. |
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