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MS Office Forum / Outlook / General MS Outlook Questions / August 2007Outlook Junk Email Filter KB936644 and KB936643
After installing this recent Outlook update for 2007 or 2003, emails with pdf attachments are getting corrupted. Not only is the attachment stripped but the email ends up totally blank. No From no subject no body. The email file on the server is fine and can be read with a different reader without trouble. KB936644 is for Outlook 2007 KB936643 is for Outlook 2003 This has occurred on all of our workstations. Anyone else seen this problem? Have you verified that uninstalling the update solves your issue? Do you have a virus scanner that integrates with Outlook? Disable this integration and try again.  SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- > After installing this recent Outlook update for 2007 or 2003, emails with > pdf attachments are getting corrupted. Not only is the attachment stripped [quoted text clipped - 10 lines] > > Anyone else seen this problem? Yes, uninstalling the update resolves the issue. Disabling the antivirus email protection was the first thing I tried but it had no effect. Some workstations have Norton and others have McAfee. > Have you verified that uninstalling the update solves your issue? > Do you have a virus scanner that integrates with Outlook? Disable this [quoted text clipped - 14 lines] > > > > Anyone else seen this problem? I don't fully understand this but after disabling the antivirus software on our remote mail server I can now receive pdf attachments with the updates installed on the workstations. Looks like I have more digging to do. > Yes, uninstalling the update resolves the issue. > [quoted text clipped - 19 lines] > > > > > > Anyone else seen this problem? Alright, good luck! :-) SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- >I don't fully understand this but after disabling the antivirus software on > our remote mail server I can now receive pdf attachments with the updates [quoted text clipped - 28 lines] >> > > >> > > Anyone else seen this problem? |
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