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MS Office Forum / Outlook / General MS Outlook Questions / August 20072007 causing display to change
I was hoping someone else has run into this. I have 1 machine that is having trouble when Oultook is opened, It changes the display settings from 32 bit high color to 8 bit low color, you can go change the setting back to 32 bit high color but if you open an attachment in Outlook when the attachment opens it causes the same effect. So far I have uninstalled and reinstalled office, uninstalled any non windows programs, all patches and security updates have been applied. I tried a system retore to an earlier time. This is the only machine having problems and if I log on using a different profile the problem does not occur. Any help would be greatly appreciated Thanks Dale > I was hoping someone else has run into this. I have 1 machine that is having > trouble when Oultook is opened, It changes the display settings from 32 bit [quoted text clipped - 10 lines] > Thanks > Dale Maybe you checked something in the compatibility mode? Right click Outlook shortcut -> properties -> tab compatibility...  SignatureGérard I don't get any options like that. When I click for properties I get email accounts Data Files and Show Profiles for options, none of those have any options for view. Any other ideas? > > I was hoping someone else has run into this. I have 1 machine that is having > > trouble when Oultook is opened, It changes the display settings from 32 bit [quoted text clipped - 13 lines] > Maybe you checked something in the compatibility mode? Right click > Outlook shortcut -> properties -> tab compatibility... > I don't get any options like that. When I click for properties I get email > accounts Data Files and Show Profiles for options, none of those have any > options for view. Any other ideas? Take/Create another shortcut to Outlook not on the desktop; try again. SignatureGérard >> I don't get any options like that. When I click for properties I get >> email accounts Data Files and Show Profiles for options, none of those >> have any options for view. Any other ideas? > > Take/Create another shortcut to Outlook (not on the desktop); try again. 'not on the desktop' should not be here. Excuse me. Or try Office diagnostics. SignatureGérard Tried that, still got the same result when I created the short cut on another partition. Although it did work once without changing the screen resolution. I still get no option for a compatibility mode like you had mentioned. Where can I find that. > >> I don't get any options like that. When I click for properties I get > >> email accounts Data Files and Show Profiles for options, none of those [quoted text clipped - 4 lines] > 'not on the desktop' should not be here. Excuse me. Or try Office > diagnostics. > Tried that, still got the same result when I created the short cut on > another partition. Although it did work once without changing the screen > resolution. I still get no option for a compatibility mode like you had > mentioned. Where can I find that. Strange. Did you try the outlook.exe in the Office folder? No compatibility? (Drive:\Program Files\Microsoft Office\Office12\OUTLOOK.exe -> right click -> properties...) http://www.howtogeek.com/howto/windows-vista/using-windows-vista-compatibility-mode/ http://support.microsoft.com/kb/q292533/ SignatureGérard OK, that way works to get to compatibility. However I corrected the problem by removing the profile from windows, then logged back in with the user account and re created the profile. It works now. Thanks for the direction > > Tried that, still got the same result when I created the short cut on > > another partition. Although it did work once without changing the screen [quoted text clipped - 6 lines] > http://www.howtogeek.com/howto/windows-vista/using-windows-vista-compatibility-mode/ > http://support.microsoft.com/kb/q292533/ |
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