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MS Office Forum / Outlook / General MS Outlook Questions / August 2007Can't send or forward e-mails
I am using Microsoft Office Outlook 2003 SP 2 and I can't send or forward any e-mails. When I select an e-mail and choose forward, the e-mail pops up just as it should. I am able to enter the address that I want to forward it to, but the "Send" button remains gray and isn't an option. Obviously, nothing happens when I click on it due to the fact that it is grayed out. The same thing happens when I attempt to create a new e-mail. I can enter the "To:" address and the "Subject", but I can't edit the message. I keep getting a note the bottom of the screen telling me that "This modification is not allowed because it is locked". Send is never an option here either. By the way, it isn't always about modifying, since I can't even forward an unmodified e-mail. Thanks in advance for your assistance. Is your email account installed and working properly?  SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, crimedogg asked: | I am using Microsoft Office Outlook 2003 SP 2 and I can't send or | forward any e-mails. When I select an e-mail and choose forward, the [quoted text clipped - 8 lines] | By the way, it isn't always about modifying, since I can't even | forward an unmodified e-mail. Thanks in advance for your assistance. Yes. I can receive e-mails just fine. I don't use Outlook as my primary e-mail, but after I set it up I sent a couple of tests that went through just fine. The last couple of days, though, I have run into the problem I previously described. I still receive e-mails, but I can't forward them, nor can I send new ones. Further details are listed in my original post. By the way, I am not receiving any error messages, just the problem I listed. Any help would be greatly appreciated. > Is your email account installed and working properly? > [quoted text clipped - 10 lines] > | By the way, it isn't always about modifying, since I can't even > | forward an unmodified e-mail. Thanks in advance for your assistance. Receiving mail does not mean that your account is configured correctly. Check your configuration again and against to what it is supposed to be according to your ISP. SignaturePeter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. > Yes. I can receive e-mails just fine. I don't use Outlook as my primary > e-mail, but after I set it up I sent a couple of tests that went through just [quoted text clipped - 18 lines] >> | By the way, it isn't always about modifying, since I can't even >> | forward an unmodified e-mail. Thanks in advance for your assistance. Are you using one ISP and another's email server? If yes, you need to set authentication for the server you want to send through. SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, crimedogg asked: | Yes. I can receive e-mails just fine. I don't use Outlook as my | primary e-mail, but after I set it up I sent a couple of tests that [quoted text clipped - 29 lines] ||| since I can't even forward an unmodified e-mail. Thanks in advance ||| for your assistance. The configuration is set up correctly. As I stated, I have gotten e-mails to go through right after I set up Outlook. In fact, when I set it up, I had a few e-mails in my Yahoo account that were transferred over to Outlook and removed from my Yahoo inbox. I forwarded those e-mails to my other Yahoo account so I would have them in my other Yahoo inbox. Just as a test I tried to forward those same e-mails to the same Yahoo account I forwarded them to a couple weeks ago and the "Send" button isn't even an option. It is grayed out and nothing happens when I try to click it. I haven't made any changes since I opened the Outlook account a couple weeks back, unless the changes were made during the last Microsoft automatic update. Also, like I said in my original post, if I try to send a new message, I can't even type in the message area. Every time I hit a key there is a message at the bottom of the screen stating "This modification is not allowed because it is locked". I don't know how a new message can be locked. I've doublechecked all the settings with the ISP, even though I haven't made any changes since it worked right after installation. I'd be happier if I could at least have the option to select "Send" and then get an error, but the "Send" isn't even an available option. Thanks again for the help. > Are you using one ISP and another's email server? If yes, you need to set authentication for the server you want to send through. > [quoted text clipped - 31 lines] > ||| since I can't even forward an unmodified e-mail. Thanks in advance > ||| for your assistance. |
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