I can't see anything here that helps me. The categories are all checked and
have separate fonts attached. I can't see anything that differentiates
between external and external emails.
Yes, look at the font settings. For which criteria do you have it configured
to show a grey font?

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
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>I can't see anything here that helps me. The categories are all checked
>and
[quoted text clipped - 10 lines]
>> > Outlook functionality is unaffected.
>> > ???
plnpd - 20 Aug 2007 16:00 GMT
Sorted, many thanks - I know what 'Commercial email' means now.
> Yes, look at the font settings. For which criteria do you have it configured
> to show a grey font?
[quoted text clipped - 13 lines]
> >> > Outlook functionality is unaffected.
> >> > ???
Roady [MVP] - 21 Aug 2007 07:28 GMT
You're welcome! :-)

Signature
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
> Sorted, many thanks - I know what 'Commercial email' means now.
>
[quoted text clipped - 18 lines]
>> >> > Outlook functionality is unaffected.
>> >> > ???