Word is the email editor, but that hasn't changed.
Until I figure this out, I'll either email directly from Word, or I'll copy
and paste. Just cannot imagine why I can't seem to use the insert file as
text option any more.
Insert As Text means Outlook will need to interpret the file first. There
could be some changes in your normal.dot file that Outlook can see as a
character but Word doesn't. What you can try is renaming normal.dot to .old
and create a new document based on that template. When you insert that
document as text now, do the strange characters still show now?

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
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Real World Questions, Real World Answers
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> Word is the email editor, but that hasn't changed.
>
[quoted text clipped - 26 lines]
>>>
>>> Any idea what has happened???
BK - 24 Aug 2007 17:57 GMT
I'll give that a try and let you know. Thanks.
> Insert As Text means Outlook will need to interpret the file first. There
> could be some changes in your normal.dot file that Outlook can see as a
[quoted text clipped - 34 lines]
>>>>
>>>> Any idea what has happened???