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MS Office Forum / Outlook / General MS Outlook Questions / August 2007Outlook does not retrieve all email
I use Outlook 2003 at my office (which has a MS Exchange server.) Recently, it seems that Outlook does not retrieve all emails from my 2 primary POP accounts. It does not pick up mail from recipients that I have previously sent and received mail from. I have not knowingly made any major changes to the Junk Mail filters, other than to add those senders whose mail is being overlooked. It seems to be a random problem affecting non-junk mail in both accounts. Does anyone have an ideas about this behavior? Is there a way to reset Outlook without losing all the junk mail settings? Thanks for any input. is it leaving them in the inbox on the server or downloading them an moving them to the junk folder? or are they moved to the junk folder on the exchange server?  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM >I use Outlook 2003 at my office (which has a MS Exchange server.) > Recently, it seems that Outlook does not retrieve all emails from my 2 [quoted text clipped - 5 lines] > ideas about this behavior? Is there a way to reset Outlook without > losing all the junk mail settings? Thanks for any input. Do the messages show up on your web based mailbox provided by your ISP? Do the messages show up in the Junk Email Folder? If both are answered "No", then it is not an Outlook issue. If you have a virus scanner that integrates with Outlook, I would start with troubleshooting that by disabling its integration with Outlook. SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- >I use Outlook 2003 at my office (which has a MS Exchange server.) > Recently, it seems that Outlook does not retrieve all emails from my 2 [quoted text clipped - 5 lines] > ideas about this behavior? Is there a way to reset Outlook without > losing all the junk mail settings? Thanks for any input. On Aug 24, 8:29 am, "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote: > Do the messages show up on your web based mailbox provided by your ISP? > Do the messages show up in the Junk Email Folder? [quoted text clipped - 28 lines] > > - Show quoted text - Yes, the messages are in my web based email account, and no, they do not go into the Outlook junk folder. I should mention I am also running SpamBayes with Outlook. Also, the messages show up in the brief alert flash at the bottom of my monitor, but they are not retrieved from the web email account. Again, this is random. Most messages are retrieved, but not all of them. Thanks! If the New Mail Desktop Alert show then they are being retrieved successfully by Outlook. Disable SpamBayes and its integration with Outlook and see if it still occurs. SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > On Aug 24, 8:29 am, "Roady [MVP]" > <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote: [quoted text clipped - 38 lines] > retrieved from the web email account. Again, this is random. Most > messages are retrieved, but not all of them. Thanks! |
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