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MS Office Forum / Outlook / General MS Outlook Questions / August 2007

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Send To> Mail Recipient does nothing

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Ernest Scribbler - 24 Aug 2007 15:07 GMT
I have several similarly configured systems with XP SP2 and Outlook 2003
accessing mailboxes on an Exchange 2003 server. On most of them, Send To>
Mail Recipient works as expected. On a few, it doesn't do anything. If I
right click a file in Explorer and choose Send To> Mail Recipient on one of
the problem machines, nothing happens. No error messages, nothing in the
event log. If I use the send email function in Word, I get an alert that
says:
Word couldn't send mail because of MAPI failure: "Unspecified error".

I've examined the usual suspects. Outlook is the default MAPI client, and
I've unregistered/re-registered sendmail.dll. If I change the default mail
app to OE, it will compose an OE message, but when I change back to Outlook,
I get nothing.

Any ideas?
Roady [MVP] - 24 Aug 2007 16:00 GMT
Tried doing a repair on Office already?

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
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http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

>I have several similarly configured systems with XP SP2 and Outlook 2003
>accessing mailboxes on an Exchange 2003 server. On most of them, Send To>
[quoted text clipped - 11 lines]
>
> Any ideas?
Ernest Scribbler - 24 Aug 2007 17:03 GMT
> Tried doing a repair on Office already?

Good idea. That fixed it on the first machine I tried. Hopefully it will
work on the others.
Ernest Scribbler - 24 Aug 2007 21:28 GMT
>> Tried doing a repair on Office already?
>
> Hopefully it will work on the others.

So far, so good. Also worked on an Ofc 2007 system that had the same
problem. I wonder what actually caused the problem?
 
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