Having the same problem here with not being able to see the reply text in
some messages.
When I go directly to my WebMail from my ISP , the reply text shows there,
also shows in my blackberry phone. But it won't show in Outlook 2003.
Have also tried changing how text is handled from HTML to RTF and still
can't see reply. Same problem with all 3 computers and the laptop with
Outlook 2003.
Never had this problem with same people replying to me and I receiving reply
in Bellsouth Webmail, Incredimail or AOL.
Disappointed to have switched to Outlook 2003 to find this problem, most
mail handlers will read anything. Considering upgrading to Office 2007 to see
if that would fix the problem