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MS Office Forum / Outlook / General MS Outlook Questions / August 2007OL2000 dispaly received email in text mode only
I have a user with OL2000. When she receives email it is always in text mode with all html features stripped out. How did she do that and how can I undo it? Thanks John > I have a user with OL2000. When she receives email it is always in > text mode with all html features stripped out. How did she do that > and how can I undo it? Outlook 2000 doesn't have a "read all mai las text" feature. That feature was added in Outlook 2002. If she's seeing this, it could be an add-in issue, with something scanning her incoming mail, or a server issue, perhaps. If, in the Inbox, she right-clicks a message and chooses Options, can she see the proper headers in the window that appears? Is she using Outlook 2000 in Internet Mail Only mode or Corporate/Workgroup mode? Help>About will tell you.  SignatureBrian Tillman [MVP-Outlook] Thanks Brian, Your post remided me that we had recently updated our remote access server with OL2003. I had forgotten that and assumed she was using OL2000 on her local desktop. She was using the remote access and had somehow gotten into the OL area that allows you to set delivery preferences to Text. I set it back and all is well. Thanks John > > I have a user with OL2000. When she receives email it is always in > > text mode with all html features stripped out. How did she do that [quoted text clipped - 7 lines] > Outlook 2000 in Internet Mail Only mode or Corporate/Workgroup mode? > Help>About will tell you. > Thanks Brian, Your post remided me that we had recently updated our > remote access server with OL2003. I had forgotten that and assumed > she was using OL2000 on her local desktop. She was using the remote > access and had somehow gotten into the OL area that allows you to set > delivery preferences to Text. I set it back and all is well. I'm glad you were able to sort it out. SignatureBrian Tillman [MVP-Outlook] |
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