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MS Office Forum / Outlook / General MS Outlook Questions / August 2007

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MSOL 2007 drops file extensions when saving

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Scott - 27 Aug 2007 15:32 GMT
I am using outlook 2007 and when I right click on a file to save it the
extension is dropped by default in the file save dialog box.  This is really
annoying since when I return to the file later the extension isn't there and
windows doesn't know which application to open it with.  Any suggestions on
how to get this to stop?

Thanks,
Roady [MVP] - 27 Aug 2007 16:23 GMT
I cannot repro that here.
Which version of Windows are you using?
Do you have "Show file extensions for known file types" enabled in Windows?
Do you rename the file or do you leave it as is provided by the sender of
the message?

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

>I am using outlook 2007 and when I right click on a file to save it the
> extension is dropped by default in the file save dialog box.  This is
[quoted text clipped - 6 lines]
>
> Thanks,
Scott - 27 Aug 2007 16:36 GMT
I am running Vista.  When I receive the attachments they are clearly
identified in the email as say a word document or adobe pdf.  That is
identified by the file name in the attachments field (which includes the
extension) and the file symbol.  It is only when the file name is
"duplicated" in the save dialog box where the extension is dropped.

I assume that since I can see the extensions and symbols that my "Show file
extensions for known file types" is enabled.

Hope this helps clarify things.

> I cannot repro that here.
> Which version of Windows are you using?
[quoted text clipped - 12 lines]
> >
> > Thanks,
Roady [MVP] - 27 Aug 2007 19:03 GMT
You can verify that setting in Control Panel-> Folder Options-> tab View

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

>I am running Vista.  When I receive the attachments they are clearly
> identified in the email as say a word document or adobe pdf.  That is
[quoted text clipped - 27 lines]
>> >
>> > Thanks,
Scott - 27 Aug 2007 19:44 GMT
That was it!!!   Hide extensions for known file types was checked.  Once I
unchecked it everything seemed to work correctly.

Thank you.

Scott

> You can verify that setting in Control Panel-> Folder Options-> tab View
>
[quoted text clipped - 29 lines]
> >> >
> >> > Thanks,
Roady [MVP] - 27 Aug 2007 23:54 GMT
You're welcome! :-)

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

> That was it!!!   Hide extensions for known file types was checked.  Once I
> unchecked it everything seemed to work correctly.
[quoted text clipped - 40 lines]
>> >> >
>> >> > Thanks,
 
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