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MS Office Forum / Outlook / General MS Outlook Questions / August 2007

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junk email box has a red circle with a line throught it

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Cheryl W - 27 Aug 2007 22:12 GMT
Just today, my junk email box has a red circle with a line through it and all
of my junk email is going to my in box.  My junk email filter is set on
"high" and I have no email rules.  I changed the filter from "low" to "high"
to see if that was the issue.  I'm totally stuck.

Cheryl W
Roady [MVP] - 27 Aug 2007 22:24 GMT
So your spam is filtered out and your Junk Email folder shows the correct
icon. What's the issue?

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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> Just today, my junk email box has a red circle with a line through it and
> all
[quoted text clipped - 4 lines]
>
> Cheryl W
Cheryl W - 27 Aug 2007 22:32 GMT
> Just today, my junk email box has a red circle with a line through it and all
> of my junk email is going to my in box.  My junk email filter is set on
> "high" and I have no email rules.  I changed the filter from "low" to "high"
> to see if that was the issue.  I'm totally stuck.
>
> Cheryl W

the problem is that all of my junk email is going to my in box
Roady [MVP] - 27 Aug 2007 23:08 GMT
Verify that your own address is not in the Safe Recipients list.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

>> Just today, my junk email box has a red circle with a line through it and
>> all
[quoted text clipped - 6 lines]
>
> the problem is that all of my junk email is going to my in box
Cheryl W - 27 Aug 2007 23:54 GMT
> Verify that your own address is not in the Safe Recipients list.
>
[quoted text clipped - 8 lines]
> >
> > the problem is that all of my junk email is going to my in box

Thanks for your response, Randy.  But I checked, and my email address is NOT
added as a safe address - in fact I have nothing added as a safe address
 
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