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MS Office Forum / Outlook / General MS Outlook Questions / August 2007Fax returns error message 0x800C8100
In attempting to send a facsimile from within Outlook via the Microsoft fax program, the program returns error message 0x800C8100. The program no longer sends facsimiles. I reinstalled the fax transport system in Outlook and also removed and reinstalled the fax program in Windows XP Professional, both to no avail. Any idea why the spontaneous failure of the program and what can be done to repair it? Is it your contention that you were once able to fax from Outlook and now you cannot? If so, then it seems to me that you should provide the following information: 1. Outlook version 2. Fax software 3. How you integrated the two 4. Changes you made that disabled this function.  SignatureRuss Valentine [MVP-Outlook] > In attempting to send a facsimile from within Outlook via the Microsoft > fax [quoted text clipped - 7 lines] > to > repair it? Hello Russ: I use Microsoft Outlook 2003. I use the Microsoft Software that is provided with Windows XP Professional. Allegedly, the two are automatically integrated. I did nothing to disable one from the other. Regards, T.W.Leiser > Is it your contention that you were once able to fax from Outlook and now > you cannot? [quoted text clipped - 15 lines] > > to > > repair it? In no way are the two automatically integrated. Might want to read up on how to do so: http://www.slipstick.com/addins/services/winxpfax.htm SignatureRuss Valentine [MVP-Outlook] > Hello Russ: > [quoted text clipped - 29 lines] >> > to >> > repair it? Hello Russ: Let us say that the Fax program and Outlook were well integrated and operational at one time and remained operative for several months. Then, the system produced the referenced error message and no longer accepts facsimile messages. That is the crux of the matter to me, not whether one has to invoke multiple steps to install Fax and integrate it with Outlook. (all of which I did, by the way). Regards, T.W.L > In no way are the two automatically integrated. Might want to read up on how > to do so: [quoted text clipped - 32 lines] > >> > to > >> > repair it? Have you tried using the fax service on its own and examining its status to see where the problem lies? What system changes were made before the error started arising? By what method are you sending faxes when you get the error and what other transports are in your Outlook profile? SignatureRuss Valentine [MVP-Outlook] > Hello Russ: > [quoted text clipped - 56 lines] >> >> > to >> >> > repair it? Hello Russ: The fax program works on its own. Besides the fax service, I use Microsoft Exchange. To the best of my knowledge, there have been no changes to the system. I am sending facsimilies by adding a valid facsimile address into the "to" field of an Outlook Email. Regards, T.W. Leiser > Have you tried using the fax service on its own and examining its status to > see where the problem lies? What system changes were made before the error [quoted text clipped - 60 lines] > >> >> > to > >> >> > repair it? Examine the order of the transports you have set for your profile. When using Exchange, you may need to move Fax above Exchange, or use a separate profile entirely. SignatureRuss Valentine [MVP-Outlook] > Hello Russ: > [quoted text clipped - 83 lines] >> >> >> > to >> >> >> > repair it? |
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