this is an odd one.

I've finally convinced a user to migrate from Eudora 7 to Outlook 2003
when I set him up on his new laptop. One of the features I used to
sell the migration was Outlook's archiving feature - the guy has 10
GIG of mail covering a ten year period.

So I did the migration and verified Outlook's happy. It sends. It
receives. He has all his old messages and his old address book.

Great. Now I click FILE and select ARCHIVE and point the archive.pst
file to an external hard drive. It says fine and I tell it to archive
everying in his Personal Folder - including sub-folders that are more
than six months old to this archive. It creates everything, shows an
Archive folder under his Personal Folder - and all the folders/
messages it moved.

Great. Then I go and look. His PST is still 10 gig and the archive.pst
on the external hard drive is less than a meg.

Do I need to physically drag & drop all of his folders/messages into
the archive to pare down his outlook.pst file? Something else? punt?

Thanks in advance.