emails with zip attachments going missing

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unka47 - 29 Aug 2007 09:52 GMT

My ISP in New Zealand www.xtra.co.nz has just upgraded their mail servers in
association with Yahoo. I now find that when I send an email from Outlook
with a .zip attachment it just disappears and does not reach its intended
destination although it shows as being 'sent' in my Outlook program. Anyone
got any ideas why this is happening. It doesn't happen with .doc attachments
or .pdf files.

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gerryR - 29 Aug 2007 09:55 GMT

you really need to contact your ISP

> My ISP in New Zealand www.xtra.co.nz has just upgraded their mail servers
> in
[quoted text clipped - 5 lines]
> attachments
> or .pdf files.

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unka47 - 29 Aug 2007 10:12 GMT

ty Gerry.......that's already been done and they are scratching their
collective heads and can't come up with an answer.........yet

> you really need to contact your ISP
>
[quoted text clipped - 7 lines]
> > attachments
> > or .pdf files.

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Pat Willener - 30 Aug 2007 05:23 GMT

I had exactly the same problem when my employer upgraded their mail
servers some time ago. Outgoing mail with certain attachments would
simply disappear with no notification. The mail admin kept insisting for
more than a week that it was not their problem. Eventually they found
that it was their problem and they fixed it.

Tell your ISP to test it themselves, and then fix it.

> ty Gerry.......that's already been done and they are scratching their
> collective heads and can't come up with an answer.........yet
[quoted text clipped - 10 lines]
>>> attachments
>>> or .pdf files.

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Brian Tillman - 29 Aug 2007 16:15 GMT

> My ISP in New Zealand www.xtra.co.nz has just upgraded their mail
> servers in association with Yahoo. I now find that when I send an
> email from Outlook with a .zip attachment it just disappears and does
> not reach its intended destination although it shows as being 'sent'
> in my Outlook program. Anyone got any ideas why this is happening. It
> doesn't happen with .doc attachments or .pdf files.

Make sure you are sending in HTML or Plain Text format and not Rich Text.

Signature

Brian Tillman [MVP-Outlook]

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unka47 - 29 Aug 2007 21:00 GMT

Yes, that's OK too. I've now discovered Outlook refuses to send any .mdb
attachments with an error message saying they are potentially unsafe. Where
do I tweak those settings?

> > My ISP in New Zealand www.xtra.co.nz has just upgraded their mail
> > servers in association with Yahoo. I now find that when I send an
[quoted text clipped - 4 lines]
>
> Make sure you are sending in HTML or Plain Text format and not Rich Text.

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Diane Poremsky - 30 Aug 2007 04:35 GMT

http://www.slipstick.com/outlook/esecup/getexe.asp

note that the attachments send, but are blocked.

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

> Yes, that's OK too. I've now discovered Outlook refuses to send any .mdb
> attachments with an error message saying they are potentially unsafe.
[quoted text clipped - 9 lines]
>>
>> Make sure you are sending in HTML or Plain Text format and not Rich Text.

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