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MS Office Forum / Outlook / General MS Outlook Questions / August 2007

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hyperlinks in outlook 2007 not working , help

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Colin Godleman - 29 Aug 2007 13:44 GMT
I have recently updated to Outlook 2007 and received a mail with a hyperlink
embedded in it but it does not work in 2007 , it did work in Outlook 2000 ,
my last version. Can anyone help?
Raj - 29 Aug 2007 14:14 GMT
Hello Colin,

How was the day so far----- Hope these suggestions works well for you.

IE>tools>internet options>Delete cookies , files and history .
>Privacy--- Medium
>Programs > Email> Outlook
>Programs>Editor >HTML.
>Advanced > uncheck the option >Enable third party browser.
>Programs >check for IE to be the default browser.

Start>run>%temp%.
delete all the temp files.

Please let us know the status

> I have recently updated to Outlook 2007 and received a mail with a hyperlink
> embedded in it but it does not work in 2007 , it did work in Outlook 2000 ,
> my last version. Can anyone help?
Brian Tillman - 29 Aug 2007 16:21 GMT
> I have recently updated to Outlook 2007 and received a mail with a
> hyperlink embedded in it but it does not work in 2007 , it did work
> in Outlook 2000 , my last version. Can anyone help?

What happens?  "Does not work" is rather vague.
Signature

Brian Tillman [MVP-Outlook]

Colin Godleman - 30 Aug 2007 08:54 GMT
In this particular case the actual link is not active at all ( it says click
here to respond) and when you move your mouse over the "link" nothing happens
, it is almost as though it is jsut text. In Outlook 2000 this same senders
email work fine.

Hope this helps. Thank you for trying

> > I have recently updated to Outlook 2007 and received a mail with a
> > hyperlink embedded in it but it does not work in 2007 , it did work
> > in Outlook 2000 , my last version. Can anyone help?
>
> What happens?  "Does not work" is rather vague.
Brian Tillman - 30 Aug 2007 15:35 GMT
> In this particular case the actual link is not active at all ( it
> says click here to respond) and when you move your mouse over the
> "link" nothing happens , it is almost as though it is jsut text. In
> Outlook 2000 this same senders email work fine.

In which folder do you see the message (Inbox?)  Does the message have an
Infobar that says the content has ben blocked?
Signature

Brian Tillman [MVP-Outlook]

 
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