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MS Office Forum / Outlook / General MS Outlook Questions / August 2007JEP - Exiting Outlook Completely
I have two Toshiba laptops. One is about a year or more older. On the older one when I exit Outlook the tasktray icon goes and the program is completly shut down. So far, normal. On the new one when I exit Outlook the tasktray icon does not go away. You can double click on the tasktray icon and it will not run Outlook. HOWEVER, it still polls for new mail. I know this becuase when I return from a STANDBY state the Outlook window showing the progress of SEND/RECIEVE has an error! statement. Have I set something within Outlook Options to cause this? Any ideas MVP's? Thanking you kindly pre-emptively.  SignatureJack da Shack If you open Task Mngr, outlook.exe process will still be running. Its usually caused by an addin or something else interacting with OL, eg Fax/Sync/DTS software >I have two Toshiba laptops. One is about a year or more older. On the >older [quoted text clipped - 11 lines] > Options to cause this? Any ideas MVP's? Thanking you kindly > pre-emptively. Well that's just it DL, the Task Manager doesn't show it's running. That's why I mentioned that you can double click the tasktray icon and the program won't run. The polling process is still active but the program as a whole is not. You have to click the icon on the desktop to fully restore the program. I don't know what add-ons could be present. I don't use fax. I don't know what DTS is or what you mean by sync. But thanks for the response. BTW, it didn't do this at the first, it started sometime after several months from purchase. SignatureJack da Shack > If you open Task Mngr, outlook.exe process will still be running. > Its usually caused by an addin or something else interacting with OL, eg [quoted text clipped - 15 lines] > > Options to cause this? Any ideas MVP's? Thanking you kindly > > pre-emptively. If OL is still polling, its still a running process in Task Mngr > Well that's just it DL, the Task Manager doesn't show it's running. > That's [quoted text clipped - 33 lines] >> > Options to cause this? Any ideas MVP's? Thanking you kindly >> > pre-emptively. Did you check the Processes tab? > Well that's just it DL, the Task Manager doesn't show it's running. That's > why I mentioned that you can double click the tasktray icon and the program [quoted text clipped - 4 lines] > didn't do this at the first, it started sometime after several months from > purchase. Some common reasons why Outlook will not shut down completely when you click either the X or Exit: 1. PDA synchronization software with your PDA in the cradle. 2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support for an alleged fix. 3. Franklin-Cover Plan Plus! 4. COM Add-ins. 5. Mail reminder add-ins that keep a stub of Outlook open in the background to check for new mail and fire reminders. 6. Anti-virus/firewall programs that are set to scan incoming and outgoing mail. SignatureRuss Valentine [MVP-Outlook] >I have two Toshiba laptops. One is about a year or more older. On the >older [quoted text clipped - 11 lines] > Options to cause this? Any ideas MVP's? Thanking you kindly > pre-emptively. Thank you Mr. Russ! Several of those are suspect and I will look into them, not that it's that big a problem, but I like to understand. Now I'm thinking, the older PC has the PDA software, the same virus software and it does not act this way. COM add in's. Doesn't that show up somewhere? Seems to me you check that or that I have seen such listed. ?? You know this too? SignatureJack da Shack > Some common reasons why Outlook will not shut down completely when you click > either the X or Exit: [quoted text clipped - 24 lines] > > Options to cause this? Any ideas MVP's? Thanking you kindly > > pre-emptively. Depends on your Outlook version which you have yet to post. SignatureRuss Valentine [MVP-Outlook] > Thank you Mr. Russ! Several of those are suspect and I will look into > them, [quoted text clipped - 40 lines] >> > Options to cause this? Any ideas MVP's? Thanking you kindly >> > pre-emptively. You did put me on the right track. I remembered where I saw COM Add-In's. It's Tools/Options/Other/Advanced Options. I stopped Outlook Backup Addin and it stopped the issue. There is also present Outlook Reminder Addin which left running does not seem to pose the issue. Now I just need to decided if I want to keep it off or on. Thanks greatly! SignatureJack da Shack > Depends on your Outlook version which you have yet to post. > > Thank you Mr. Russ! Several of those are suspect and I will look into [quoted text clipped - 41 lines] > >> > Options to cause this? Any ideas MVP's? Thanking you kindly > >> > pre-emptively. If you disabled the MS outlook addin and that cured the problem, you have some other issue. The Backup addin will not on its own cause this issue. > You did put me on the right track. I remembered where I saw COM Add-In's. > It's Tools/Options/Other/Advanced Options. I stopped Outlook Backup Addin [quoted text clipped - 54 lines] >> >> > Options to cause this? Any ideas MVP's? Thanking you kindly >> >> > pre-emptively. I understand. It is erractic now. Mostly, the tasktray icon seems to disappear when I X or Exit, now, just today as I have been fooling with the COM Addin's. It hasn't done this for some time. So I was led to believe I had cured it. But, once in a while it doesn't go away. I tried disengaging the Email plugin from AVG Free virus program and that didn't seem to do much. There is also ADD IN MANAGER, possibly looking into that. I will try to compare the old laptop with this one's settings and see what may be different. Thanks! SignatureJack da Shack > If you disabled the MS outlook addin and that cured the problem, you have > some other issue. [quoted text clipped - 58 lines] > >> >> > Options to cause this? Any ideas MVP's? Thanking you kindly > >> >> > pre-emptively. |
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