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MS Office Forum / Outlook / General MS Outlook Questions / September 2007

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pst Import Issues

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TechTutors - 19 Sep 2007 00:26 GMT
Hello,

I would like to import the mail and contacts saved on couple of pst files.  
However, when I import the files, nothing seems to be inside them.  No mail,
no folders... nothing...

The strange thing is that these pst files range in size from 20,000KB to an
entire GIG.  Any suggestions on how to extract whatever data is on these
files would be greatly appreciated!

Sincerely,
-E
Russ Valentine [MVP-Outlook] - 19 Sep 2007 01:17 GMT
Importing is never the correct way to transfer Outlook data. If you want to
know what PST files contain, open them in Outlook using the following
instructions:
File > Open > Outlook Data File...

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Russ Valentine
[MVP-Outlook]

> Hello,
>
[quoted text clipped - 10 lines]
> Sincerely,
> -E
TechTutors - 20 Sep 2007 18:14 GMT
I've tried this, and nothing is showing.  No files.  There is a subfolder in
the Deleted items... but there are no items.  Any possible reason why this
might be?

> Importing is never the correct way to transfer Outlook data. If you want to
> know what PST files contain, open them in Outlook using the following
[quoted text clipped - 15 lines]
> > Sincerely,
> > -E
TechTutors - 20 Sep 2007 18:18 GMT
Thank you for your advice.  Unfortunately, I attempted this and still, no
items have been imported.  There is, however, a subfolder in the Deleted
Items... but no items are present.  Is there any possible explination as to
why these pst's are empty but such a large file?

> Importing is never the correct way to transfer Outlook data. If you want to
> know what PST files contain, open them in Outlook using the following
[quoted text clipped - 15 lines]
> > Sincerely,
> > -E
Brian Tillman - 20 Sep 2007 18:41 GMT
> Thank you for your advice.  Unfortunately, I attempted this and
> still, no items have been imported.  There is, however, a subfolder
> in the Deleted Items...

Is that subfolder empty?
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Brian Tillman [MVP-Outlook]

TechTutors - 20 Sep 2007 18:54 GMT
Yes sir, it is

> > Thank you for your advice.  Unfortunately, I attempted this and
> > still, no items have been imported.  There is, however, a subfolder
> > in the Deleted Items...
>
> Is that subfolder empty?
Brian Tillman - 20 Sep 2007 21:59 GMT
> Yes sir, it is

Then, alas, the PSTs you're trying to open really are empty, as far as
Outlook is concerned.  How were they created?  How were they placed where
they currently reside?
Signature

Brian Tillman [MVP-Outlook]

Russ Valentine [MVP-Outlook] - 20 Sep 2007 21:37 GMT
The explanation is that the data has been deleted or corrupted but the file
has not yet been compacted. Only you know how these files were created and
handled.
Signature

Russ Valentine
[MVP-Outlook]

> Thank you for your advice.  Unfortunately, I attempted this and still, no
> items have been imported.  There is, however, a subfolder in the Deleted
[quoted text clipped - 25 lines]
>> > Sincerely,
>> > -E
TechTutors - 21 Sep 2007 01:04 GMT
Haha... I wish I did know how these files were created... I'm actually trying
to assist a friend who knows little to nothing about computers.  I hadn't
thought that the file hasn't been compacted despite it's lack of data...
Kinda like an Access Database, I guess... Interesting...

Thank you all for your help!

> The explanation is that the data has been deleted or corrupted but the file
> has not yet been compacted. Only you know how these files were created and
[quoted text clipped - 28 lines]
> >> > Sincerely,
> >> > -E
Brian Tillman - 21 Sep 2007 03:07 GMT
> Haha... I wish I did know how these files were created... I'm
> actually trying to assist a friend who knows little to nothing about
> computers.

Your friend might know diddly about computers, but he sure should know
himself and what steps he tool to create them.  That's just a memory, no
different from remembering what you ate for breakfast.
Signature

Brian Tillman [MVP-Outlook]

 
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