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MS Office Forum / Outlook / General MS Outlook Questions / September 2007

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No Send or Recieve Button, 0x8004010F Object not found.

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Joanne - 20 Sep 2007 19:38 GMT
Hi, Hoping someone can help me.

I have XP and Outlook 2003  Yesterday I got the Error Message:
 Task' mail.comcast.net - 'Sending reported error (0x8004010F)  The
operation failed.  An object could notbe found.
  Task' mail.comcast.net - 'Recieving reported error (0x8004010F)  The
operation failed.  An object could not be found.

And today my Send/Receive Button is gone. I ran a test message after the
email set-up account and it said successful also, I can read the test message
via www.Comcast.net

Signature

Joanne

Brian Tillman - 20 Sep 2007 22:19 GMT
> I have XP and Outlook 2003  Yesterday I got the Error Message:
>  Task' mail.comcast.net - 'Sending reported error (0x8004010F)  The
[quoted text clipped - 5 lines]
> the email set-up account and it said successful also, I can read the
> test message via www.Comcast.net

With Outlook closed, delete the file

%AppData%\Microsoft\Outlook\yourprofilename.srs

where "yourprofilename" matches your mail profile name.  Restart Outlook and
see if that helped.
Signature

Brian Tillman [MVP-Outlook]

Joanne - 21 Sep 2007 02:06 GMT
No such file name?? I searched files and folders for % and for .srs nothing
found.  

Signature

Joanne

> > I have XP and Outlook 2003  Yesterday I got the Error Message:
> >  Task' mail.comcast.net - 'Sending reported error (0x8004010F)  The
[quoted text clipped - 12 lines]
> where "yourprofilename" matches your mail profile name.  Restart Outlook and
> see if that helped.
Brian Tillman - 21 Sep 2007 03:22 GMT
> No such file name?? I searched files and folders for % and for .srs
> nothing found.

Naturally you won't find anything if you search for "%" because %AppData% is
not a file or folder, it's an environment variable whose value is a folder.
Open Windows Explorer and enter this in the Address Bar:

%AppData%\Microsoft\Outlook

Click Go.

It is likely that you didn't find the SRS file because you have not enabled
viewing or searching hidden files and folders.
Signature

Brian Tillman [MVP-Outlook]

Joanne - 21 Sep 2007 05:06 GMT
Okay, I got to the folder but the only srs is Outlook.srs should I delete that?
BTW...Thanks so much for helping me!!
Signature

Joanne

> > No such file name?? I searched files and folders for % and for .srs
> > nothing found.
[quoted text clipped - 9 lines]
> It is likely that you didn't find the SRS file because you have not enabled
> viewing or searching hidden files and folders.
Brian Tillman - 21 Sep 2007 16:01 GMT
> Okay, I got to the folder but the only srs is Outlook.srs should I
> delete that? BTW...Thanks so much for helping me!!

That's the one, most likely.
Signature

Brian Tillman [MVP-Outlook]

Joanne - 21 Sep 2007 20:32 GMT
I deleted 3 times, it didn't fix the problem and it keeps reinstalling in
that folder. Any other idea?
Signature

Joanne

> > Okay, I got to the folder but the only srs is Outlook.srs should I
> > delete that? BTW...Thanks so much for helping me!!
>
> That's the one, most likely.
Brian Tillman - 24 Sep 2007 19:26 GMT
> I deleted 3 times, it didn't fix the problem and it keeps
> reinstalling in that folder.

Right.  It's supposed to come back.  Time to create a new mail profile and
see if that helps:
http://www.howto-outlook.com/faq/newprofile.htm
Signature

Brian Tillman [MVP-Outlook]

 
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