Howdy,

I run OL2002, under XP pro.

I use Contacts as my address book, and want names to display
as Smith, Tom, rather than Tom Smith.

I went to:

Tools | Options | Contact Options |

and set both "Order for new names" and "File as" order to
Last, First.

I backed out, exited Outlook, re-launched, but still find
that when I create a new message, my contacts display in
First Last order rather than Last, First, that I need.

Why might I be failing to get the requested order to stick?

Sincere thanks,