Starting new email clears clipboard buffer

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Kevin - 21 Sep 2007 16:06 GMT

Windows XP Pro 2002 SP2
MS Office Pro 2003

When I start a new email in Outlook, it clears the clipboard buffer. Any
ideas?

-Kevin

Reply to this Message

Michael Bauer [MVP - Outlook] - 21 Sep 2007 17:50 GMT

Probably an Addin that uses the clipboard to copy its icons to the toolbar.

Signature

Viele Gruesse / Best regards
Michael Bauer - MVP Outlook
Organize eMails:
<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

Am Fri, 21 Sep 2007 08:06:07 -0700 schrieb Kevin:

> Windows XP Pro 2002 SP2
> MS Office Pro 2003
[quoted text clipped - 3 lines]
>
> -Kevin

Reply to this Message

Kevin40511 - 22 Sep 2007 04:42 GMT

Could you please be more specific?

> Probably an Addin that uses the clipboard to copy its icons to the toolbar.
>
[quoted text clipped - 5 lines]
> >
> > -Kevin

Reply to this Message

Michael Bauer [MVP - Outlook] - 22 Sep 2007 09:38 GMT

Disable your addins one by one (the ones that create a toolbar on the new
message's window) and see if/when the the behaviour changes back.

Signature

Viele Gruesse / Best regards
Michael Bauer - MVP Outlook
Organize eMails:
<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

Am Fri, 21 Sep 2007 20:42:01 -0700 schrieb Kevin40511:

> Could you please be more specific?
>
>> Probably an Addin that uses the clipboard to copy its icons to the toolbar.

<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

>> Am Fri, 21 Sep 2007 08:06:07 -0700 schrieb Kevin:
>>
[quoted text clipped - 5 lines]
>>>
>>> -Kevin

Reply to this Message

Kevin - 23 Sep 2007 00:44 GMT

I have no idea what you are talking about. Add-ins in Word I am familiar
with. I did not know there were add-ins for Outlook. How do I to see them?

> Disable your addins one by one (the ones that create a toolbar on the new
> message's window) and see if/when the the behaviour changes back.
[quoted text clipped - 16 lines]
> >>>
> >>> -Kevin

Reply to this Message

Michael Bauer [MVP - Outlook] - 23 Sep 2007 09:51 GMT

In Outlook click Tools/Options/Advanced/Advanced Options/Com-Add-Ins

Maybe there're Addins listed and responsible - and maybe not. It's just a
try as I can't know your configuration. If you're using Word as e-mail
editor then it's also possible that a Word Addin is responsible.

Signature

Viele Gruesse / Best regards
Michael Bauer - MVP Outlook
Organize eMails:
<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

Am Sat, 22 Sep 2007 16:44:00 -0700 schrieb Kevin:

> I have no idea what you are talking about. Add-ins in Word I am familiar
> with. I did not know there were add-ins for Outlook. How do I to see them?
>
>> Disable your addins one by one (the ones that create a toolbar on the new
>> message's window) and see if/when the the behaviour changes back.

<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

>> Am Fri, 21 Sep 2007 20:42:01 -0700 schrieb Kevin40511:
>>
>>> Could you please be more specific?
>>>
>>>> Probably an Addin that uses the clipboard to copy its icons to the
>> toolbar.

<http://www.vboffice.net/product.html?id=2006063&cmd=detail&lang=en&pub=6>

>>>> Am Fri, 21 Sep 2007 08:06:07 -0700 schrieb Kevin:
>>>>
[quoted text clipped - 6 lines]
>>>>>
>>>>> -Kevin

Reply to this Message

Kevin - 24 Sep 2007 19:22 GMT

Michael,

Thank you for your help. My menus are slightly different:
Tools/Options/Other/Advanced/Advanced Options
The rogue was in COM Add-Ins, and it was called "NaturalReader Outlook Add-in"

All is well now!

Regards,
Kevin

> In Outlook click Tools/Options/Advanced/Advanced Options/Com-Add-Ins
>
> Maybe there're Addins listed and responsible - and maybe not. It's just a
> try as I can't know your configuration. If you're using Word as e-mail
> editor then it's also possible that a Word Addin is responsible.

Reply to this Message