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MS Office Forum / Outlook / General MS Outlook Questions / September 2007

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OutLook Password & Sending E-mail Problems

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RozBuds - 21 Sep 2007 19:28 GMT
Hi,
I am using OutLook 2000 for e-mail and have a brand new HP Computer that
uses Vista. Problem is...I can receive e-mail but not send as in replying or
creating a new e-mail and sending it. At first there seemed to be a password
issue with OutLook recalling the password for outgoing mail. Have been trying
everything possible but no luck yet. Anybody have any suggestions on a fix?
Thank you....
Brian Tillman - 24 Sep 2007 19:55 GMT
> I am using OutLook 2000 for e-mail and have a brand new HP Computer
> that uses Vista. Problem is...I can receive e-mail but not send as in
> replying or creating a new e-mail and sending it. At first there
> seemed to be a password issue with OutLook recalling the password for
> outgoing mail. Have been trying everything possible but no luck yet.
> Anybody have any suggestions on a fix? Thank you....

To the best of my knowledge, there is no fix for that problem.  Outlook 2000
is incompatible with Vista.  It may work in Corporate/Workgroup mode or it
may work in Internet Mail Only mode if you correct the WAB problem, but
you're entirely on your own.
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Brian Tillman [MVP-Outlook]

walsh4u - 25 Sep 2007 01:40 GMT
Ditto for me on 2002 Pro!  Anyone from Microsoft reading this thread?
Brian Tillman - 25 Sep 2007 13:28 GMT
> Ditto for me on 2002 Pro!  Anyone from Microsoft reading this thread?

Rarely.  This is not an official Microsoft support channel.  Yes, password
retention is the main incompatibility between Outlook 2002 and Vista.  There
is no fix for it than I've seen.  It occurs because Vista doesn't use the
Protected Storage Subsystem registry keys that Outlook expects.
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Brian Tillman [MVP-Outlook]

walsh4u - 25 Sep 2007 15:42 GMT
thanks brian.  I guess the solution is to upgrade to Office 2007...

> > Ditto for me on 2002 Pro!  Anyone from Microsoft reading this thread?
>
> Rarely.  This is not an official Microsoft support channel.  Yes, password
> retention is the main incompatibility between Outlook 2002 and Vista.  There
> is no fix for it than I've seen.  It occurs because Vista doesn't use the
> Protected Storage Subsystem registry keys that Outlook expects.
Brian Tillman - 25 Sep 2007 21:42 GMT
> thanks brian.  I guess the solution is to upgrade to Office 2007...

Outlook 2003 is also fully supported on Vista.
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Brian Tillman [MVP-Outlook]

 
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