Word couldn't send mail because of MAPI error "unspecified error"

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Gordon - 23 Sep 2007 14:12 GMT

Office 2007 on Windows XP SP2 with IE7. All fully patched.

When trying to "Send To" from within a Word document I get the above error.
Help says:

"This error can occur if you attempt to send a Word document as an e-mail
attachment in Word and the MAPI session was closed and Word is no longer
able to "connect to that MAPI session. It can also occur if there is a
problem with the fax configuration.

"To correct a MAPI related error: restart the MAPI e-mail program (for
example,Outlook) or save and close the document, and then restart Word after
restarting "your MAPI e-mail application. Word will establish a new MAPI
session, allowing the document to be sent.

Done all this several times, still get the error.

Is there resolution for this?

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Terry Farrell - 23 Sep 2007 22:20 GMT

Right-click on the QAT and select Customise QAT. Select All Commands and
scroll down to the Send To Mail Recipient command and add to the QAT. This
should work correctly.

Terry

> Office 2007 on Windows XP SP2 with IE7. All fully patched.
>
[quoted text clipped - 14 lines]
>
> Is there resolution for this?

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Gordon - 24 Sep 2007 07:43 GMT

> Right-click on the QAT and select Customise QAT. Select All Commands and
> scroll down to the Send To Mail Recipient command and add to the QAT. This
> should work correctly.

Thanks for that - is this a bug in the Office Button-Send-Email function
then?

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Terry Farrell - 24 Sep 2007 09:45 GMT

It sure is.

Terry

>> Right-click on the QAT and select Customise QAT. Select All Commands and
>> scroll down to the Send To Mail Recipient command and add to the QAT.
>> This should work correctly.
>
> Thanks for that - is this a bug in the Office Button-Send-Email function
> then?

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