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MS Office Forum / Outlook / General MS Outlook Questions / September 2007

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Outlook 2003 and Windows mail not sending - 0x800CCC0F

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Pesty - 24 Sep 2007 11:18 GMT
Hello i am running Windows Vista on a Dell Inspirion 1720, i have Microsfot
Office 2003 and currently use Outlook 2003 for Email.  I have used it to send
emails recently but it has stopped working, i get the following error message.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Hello', Account: 'mail.bigpond.com', Server:
'mail.bigpond.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10053, Error Number: 0x800CCC0F

I have contacted Bigpond and they have checked the system and my config data
and all seems to be ok, i have turned off my Symantec protection center and
tried.  

I setup Windows mail to see if it would send, it did send a couple of emails
but now it has the same error message.  It is as though something has closed
the port which allows me to connect to the server.

I removed Outlook 2003 and then reloaded it using the Original office disk
but still no avail.

Is there anything that i am missing besides a fully functioning brain:)

Pesty
Francine Otterson - 24 Sep 2007 14:27 GMT
There are apparently a number of possible causes to this issue so I thought it best to refer you to Microsofts page

http://support.microsoft.com/kb/813514

I hope this helps

Best Regard
-
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group
Pesty - 25 Sep 2007 13:14 GMT
> There are apparently a number of possible causes to this issue so I thought it best to refer you to Microsofts page
>
[quoted text clipped - 7 lines]
> Microsoft Outlook MVP
> President, San Diego Outlook User Group

Thanks Francine, it appears that my oultook profile was corrupted and works
ok now after a test message.

Pesty
Francine Otterson - 25 Sep 2007 14:58 GMT
Excellent, glad we were able to figure it out.

Best Regards,
--
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group
 
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