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MS Office Forum / Outlook / General MS Outlook Questions / September 2007

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Messages removed from pda when outlook is opened

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Thomas J. - 25 Sep 2007 06:28 GMT
When I open outlook 2003 (on my laptop computer) ,and a send/receive is
performed all the messages on my Treo are removed. I am using an exchange
server for my outlook e-mail, and the account is mangaged by Active-Sync on
my Treo.
I've searched for days now and cant find anything to fix this problem.
Brian Tillman - 25 Sep 2007 13:41 GMT
> When I open outlook 2003 (on my laptop computer) ,and a send/receive
> is performed all the messages on my Treo are removed. I am using an
> exchange server for my outlook e-mail, and the account is mangaged by
> Active-Sync on my Treo.
> I've searched for days now and cant find anything to fix this problem.

Did you check the settings for the Inbox object in ActiveSync?
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Brian Tillman [MVP-Outlook]

Thomas J. - 25 Sep 2007 15:52 GMT
Yes I have checked all settings on all componants and can find nothing that
would apply. I have been told when using an Exchanges Server that messages
remain on the server, but Im not sure if this is happening. My Administrator
at work has told me that nothing has been changed on the server. I also you
Microsoft Office Web Accesss and havent found anything there as well.

> > When I open outlook 2003 (on my laptop computer) ,and a send/receive
> > is performed all the messages on my Treo are removed. I am using an
[quoted text clipped - 3 lines]
>
> Did you check the settings for the Inbox object in ActiveSync?
Brian Tillman - 25 Sep 2007 21:45 GMT
> Yes I have checked all settings on all componants and can find
> nothing that would apply. I have been told when using an Exchanges
> Server that messages remain on the server, but Im not sure if this is
> happening. My Administrator at work has told me that nothing has been
> changed on the server. I also you Microsoft Office Web Accesss and
> havent found anything there as well.

You might want to ask in microsoft.public.pocketpc.activesync
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Brian Tillman [MVP-Outlook]

 
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