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MS Office Forum / Outlook / General MS Outlook Questions / September 2007

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Will not send e-mails + other issues

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ashmeadm - 25 Sep 2007 13:12 GMT
Hi Guys,
I have a fairly new HP L2000 laptop running XPPro fully updated. It suddenly
stopped sending e-mails although I could receive them. I have tried to
'repair' office and the system will not do it; I have removed Office
completely, including registry entries, and re-installed. Same problem.

In addition to this the laptop wil NOT open any of the security check pages
at Symantes nor any of the Technical support pages at HP. All other sites are
accessed with no difficulty.

I could send e-mails from Outlook Express.

Who can resolve this issue?

Ash
neo [mvp outlook] - 25 Sep 2007 13:25 GMT
Do you have any 3rd party security software installed (e.g. 3rd party
firewall) that could be interferring with Outlook?

> Hi Guys,
> I have a fairly new HP L2000 laptop running XPPro fully updated. It
[quoted text clipped - 14 lines]
>
> Ash
ashmeadm - 25 Sep 2007 17:22 GMT
I have no other firewall. I use AdAware and Spybot but both are domant until
I need to use them

> Do you have any 3rd party security software installed (e.g. 3rd party
> firewall) that could be interferring with Outlook?
[quoted text clipped - 17 lines]
> >
> > Ash
DL - 25 Sep 2007 15:36 GMT
Checked HP help/FAQ pages?, I seem to recollect that some HP software that
came preinstalled had been causing problems.

> Hi Guys,
> I have a fairly new HP L2000 laptop running XPPro fully updated. It
[quoted text clipped - 14 lines]
>
> Ash
ashmeadm - 25 Sep 2007 17:24 GMT
Although I coul get to most web pages, the pages for tech assistance from
both HP and Symantec will not open.

> Checked HP help/FAQ pages?, I seem to recollect that some HP software that
> came preinstalled had been causing problems.
[quoted text clipped - 17 lines]
> >
> > Ash
DL - 25 Sep 2007 17:45 GMT
Then try google group search, there were at least two posts this month on
issues with HP preinstalled software causing probs

> Although I coul get to most web pages, the pages for tech assistance from
> both HP and Symantec will not open.
[quoted text clipped - 22 lines]
>> >
>> > Ash
 
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