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MS Office Forum / Outlook / General MS Outlook Questions / September 2007

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Outlook 2007 running slowly

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Chet S - 25 Sep 2007 17:02 GMT
I have Outlook 2007 installed and it is running very slowly.  I tried the
suggested fixes and deleted the RSS feeds, and that helped a little, for a
short period of time.  I have a Sony Vaio PCG-K27 with upgraded 1GB memory
and 74.5 GB drive.  I am certain the minimum requirements are met, but still
expereince very slow response.  Any ideas??
Margo - 25 Sep 2007 17:22 GMT
I have the same issue.  I'm on a 1GB RAM, 2.79 GHz Pentium 4 at work.  When I
come in the first thing I do is start Outlook 2007 and then leave my desk for
5-10 minutes to get coffee and my mail and allow Outlook to struggle open.  
Our IT support installed a fix of some sort, but it hasn't helped too much.
K. Orland - 25 Sep 2007 19:12 GMT
Is Outlook fully patched? There were initial issues with Outlooo 2007 being
slow but that should have been fixed with a patch release.

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Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/ 
http://www.howto-outlook.com/

> I have the same issue.  I'm on a 1GB RAM, 2.79 GHz Pentium 4 at work.  When I
> come in the first thing I do is start Outlook 2007 and then leave my desk for
> 5-10 minutes to get coffee and my mail and allow Outlook to struggle open.  
> Our IT support installed a fix of some sort, but it hasn't helped too much.
Margo - 25 Sep 2007 19:26 GMT
As far as I know my Outlook is updated and our IT support installed the
latest patch for me (I mentioned how slow it was).  Has another patch come
out within the past week?

Thanks,
Margo

> Is Outlook fully patched? There were initial issues with Outlooo 2007 being
> slow but that should have been fixed with a patch release.
K. Orland - 25 Sep 2007 19:34 GMT
Solution 1: Close Outlook. Rename or delete outcmd.dat, extend.dat,
views.dat, the .srs file, and frmcache.dat. Outlook will recreate these files
as needed.

Solution 2: Create a new PST if you use one. Although the Outlook 2007 PST
is essentially identical to the PST format new to Outlook 2003, Outlook 2007
writes additional data to the PST.

Solution 3: Create a new profile. No need to delete the old profile just
yet, just make a new one to see if this resolves anything. If you upgraded
from Outlook 2003, then it's highly recommended you create a new profile.

Solution 4: Disable Outlook Setup Add-in (Cyberlink). This is the Instant
Office add-in on Dell computers that have Media Direct installed. This
add-in is responsible for converting meeting requests to recurring meetings.

There are some other potential issues that may slow Outlook down as well:

Instant messenger. The fix is to disable the link to Instant Messenger on
Outlook's Tools, Options, Other tab.

Network connectivity issues when you are using mapped network drives,
including slow networks or inaccessible mapped drives. The fix is to uncheck
the box for the dialog to always ask whether to open/save the attachments or
disable mapped drives.

Alternative input support in Office 2003. This allows you to use speech or
handwriting instead of typing. Disable alternative input following
instructions in How to turn off the speech recognition and the handwriting
recognition features in Office 2003:

http://support.microsoft.com/?kbid=823586  

Other options are to archive, run disk checking tools like chkdsk, scandisk
and defrag. There is also the option of running detect and repair from the
help menu. If a PST is in use, run the inbox repair tool. If there is a
desktop search program installed, get rid of it.

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/ 
http://www.howto-outlook.com/

> As far as I know my Outlook is updated and our IT support installed the
> latest patch for me (I mentioned how slow it was).  Has another patch come
[quoted text clipped - 5 lines]
> > Is Outlook fully patched? There were initial issues with Outlooo 2007 being
> > slow but that should have been fixed with a patch release.
 
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