Outlook 2007/Comcast email set up HELP!

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mrs.cuts - 25 Sep 2007 19:10 GMT

I am trying to configure the new 07 outlook to my comcast email account. Each
time I go to download new messages or send messages, it gives me an error of
the smtp and pop being wrong. After being on the phone with comcast for an
hour, they advised I seek help through microsoft because they cannot figure
it out. Can someone help me with my email setup?

Thanks!!

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K. Orland - 25 Sep 2007 19:36 GMT

What is the error? Did you set up the mail account according to the
instructions on their website?

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> I am trying to configure the new 07 outlook to my comcast email account. Each
> time I go to download new messages or send messages, it gives me an error of
[quoted text clipped - 3 lines]
>
> Thanks!!

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mrs.cuts - 25 Sep 2007 20:20 GMT

I did just as it said. Comcast said the new outlook does not allow for
comcast users to use it. All of the POP and SMTP information is right.
Comcast had me change the
outgoing SMTP server to 587 to see if that would work and it did not.
Everything is set up the way they say it needs to but outlook still posts the
error of SMTP and POP errors.

> What is the error? Did you set up the mail account according to the
> instructions on their website?
[quoted text clipped - 6 lines]
> >
> > Thanks!!

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K. Orland - 25 Sep 2007 21:14 GMT

Can you please post the exact error messages/numbers?

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> I did just as it said. Comcast said the new outlook does not allow for
> comcast users to use it. All of the POP and SMTP information is right.
[quoted text clipped - 13 lines]
> > >
> > > Thanks!!

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mrs.cuts - 25 Sep 2007 21:46 GMT

Task 'Brian and Misty Wilson - Sending' reported error (0x80042109) :
'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP).'
Task 'Brian and Misty Wilson - Receiving' reported error (0x80042108) :
'Outlook cannot connect to your incoming (POP3) e-mail server. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP).'

> Can you please post the exact error messages/numbers?
>
[quoted text clipped - 15 lines]
> > > >
> > > > Thanks!!

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