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MS Office Forum / Outlook / General MS Outlook Questions / October 2007I can receive e-mail but not send
I just recently started having problems with my Microsoft Outlook 2003. I can receive e-mails but not send them. When I try to send them I get an error message saying "sending reported error (0x80042109) Outlook is unable to connect to your outgoing (smtp) e-mail server". Can anyone help please. Thanks Glenn Check your outgoing account settings with your provider. Disable any antivirus email integration and add-ins that might be blocking outgoing email.  SignatureBill R MVP >I just recently started having problems with my Microsoft Outlook 2003. I > can receive e-mails but not send them. When I try to send them I get an [quoted text clipped - 5 lines] > Thanks > Glenn you have to stop Antivirus Mail scaning and upgrade your Outlook 2003 > I just recently started having problems with my Microsoft Outlook 2003. I > can receive e-mails but not send them. When I try to send them I get an [quoted text clipped - 3 lines] > Thanks > Glenn Sounds like your Mail provider's server (for Outgoing mail) is either incorrect, or needs authentication to send. Check your mail account - Click Change / Properties - Click More Settings - Click Outgoing Server - Check the box for "My Server Requires Authentication". And for the Settings... just "use same settings as incoming mail server"... Hi, Jay K. I had the same proble. I just did what you recommended and it seemed to work! Thanks a lot! > Sounds like your Mail provider's server (for Outgoing mail) is either > incorrect, or needs authentication to send. Check your mail account - Click > Change / Properties - Click More Settings - Click Outgoing Server - Check the > box for "My Server Requires Authentication". And for the Settings... just > "use same settings as incoming mail server"... It could be that the outgoing SMTP server is looking for authentication from you. When you set up your account in Outlook, did you specify your password for the SMTP server as well as your POP3 server? It could also be that if you have antivirus set up to scan incoming/outgoing mail that it's preventing you from connecting. You can safely disable this feature without compromising security. Your real time antivirus scanner will catch everything as long as it's updated regularly. Whatever antivirus application you're using, see if they have a patch or upgrade for it. If none of the above work, try creating a new profile to see if that makes a difference: http://www.howto-outlook.com/faq/newprofile.htm SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > I just recently started having problems with my Microsoft Outlook 2003. I > can receive e-mails but not send them. When I try to send them I get an [quoted text clipped - 3 lines] > Thanks > Glenn |
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