SPAM filter stronger than rules?

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jim-g - 30 Oct 2007 15:47 GMT

The spam filter in Outlook 2003 seems to be over-riding my rules. e.g.
xxx@XXX.XXX (example) is listed in my approved senders...yet their email
keeps going to the Junk folder/directory.

Would like to have the Rules I made have precedence.

Any ideas?
Jim

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Brian Tillman - 30 Oct 2007 21:51 GMT

> The spam filter in Outlook 2003 seems to be over-riding my rules. e.g.
> xxx@XXX.XXX (example) is listed in my approved senders...yet
> their email keeps going to the Junk folder/directory.
>
> Would like to have the Rules I made have precedence.

Not possible since Office 2003 SP1. The Junk E-mail filter runs before
rules so that rules that move messages to subfolders don't move the junk as
well.

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Brian Tillman [MVP-Outlook]

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F. H. Muffman - 30 Oct 2007 23:13 GMT

>> The spam filter in Outlook 2003 seems to be over-riding my rules. e.g.
>> xxx@XXX.XXX (example) is listed in my approved senders...yet
[quoted text clipped - 5 lines]
> rules so that rules that move messages to subfolders don't move the junk
> as well.

But, on the other hand, if you have someone as a Safe Sender, they shouldn't
be going to the junk folder *unless* you have a rule configured to move it
there.

Are you 100% sure that the persons email address is correct on the safe
sender list?

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f.h.

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jim-g - 30 Oct 2007 23:55 GMT

Yes, the send is on the safe sender's list.....that is what caused me to be
so curious.

I have a check in the box to "also trust email from my contacts" and it
would seem that should take precedence ince it is part of the junk filter.
Thanks, Jim

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Brian Tillman - 31 Oct 2007 13:40 GMT

> Yes, the send is on the safe sender's list.....that is what caused me
> to be so curious.
>
> I have a check in the box to "also trust email from my contacts" and
> it would seem that should take precedence ince it is part of the junk

I have questions on exactly what criteria Outlook uses to implement this
particular option. Does it count if the Contact's mail address is the same
as the sender address on a message, but other data, like the Display Name is
different? Does it expect the Display Name value of the contact to match
the Display Name value in the received message and not care what the sender
address is? Does it want both the Display Name and the sending address of
the Contact to match those values in the received message? I just don't
have the answers, but judging from the behavior I've seen with the "from
people or distribution list" condition in the Rules Wizard, it's probably
more than a simple mail address match.

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Brian Tillman [MVP-Outlook]

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jim-g - 31 Oct 2007 15:25 GMT

I rather liked it before the program was updated as the new spam assist
seems to be in the way.

Is there someone from MS reading these or just MVP helping?

Jim

>> Yes, the send is on the safe sender's list.....that is what caused me
>> to be so curious.
[quoted text clipped - 12 lines]
> the "from people or distribution list" condition in the Rules Wizard, it's
> probably more than a simple mail address match.

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Brian Tillman - 31 Oct 2007 20:16 GMT

> Is there someone from MS reading these or just MVP helping?

In general, MS employees don't read these groups.

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Brian Tillman [MVP-Outlook]

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jim-g - 31 Oct 2007 23:26 GMT

You guys do good work, thanks....too bad MS still doesn't listen
attentively. Was beta for them from DOS 3.1 on but quit on Vista. Sounds
like that was a wise decision.
Jim

ps remembering the original 'frogpond' if you were around.

>> Is there someone from MS reading these or just MVP helping?
>
> In general, MS employees don't read these groups.

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