how do I delete a message that is stuck in my outbox?

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JFignite - 31 Oct 2007 18:09 GMT

I sent a newsletter on September 7, attached as a .pdf file. It has stayed
in my outbox since that time and I cannot delete it or get it to complete
sending. I have tried to open it and I get the message that indicates it
cannot open because it has already started transmitting. Outlook 2003 -
thank-you so much for any advice :)

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K. Orland - 31 Oct 2007 19:17 GMT

This should do the trick for you:

http://www.howto-outlook.com/faq/messagestuckinoutbox.htm

Note: this is an excellent Outlook website created and maintained by one of
the Microsoft Outlook MVP's. You should bookmark it for refrence. It will
cover almost every problem you could potentially run into with Outlook.

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> I sent a newsletter on September 7, attached as a .pdf file. It has stayed
> in my outbox since that time and I cannot delete it or get it to complete
> sending. I have tried to open it and I get the message that indicates it
> cannot open because it has already started transmitting. Outlook 2003 -
> thank-you so much for any advice :)

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Raj - 31 Oct 2007 22:47 GMT

Hello Jfignite,

it seems that the e-mail has been corrupted.
Please follow these steps.

step 1 >>>>> File>work offline
Try deleting the e-mail.

let us know the amount of e-mail present in sent box.

Step 2 >.. Create a new profile
http://support.microsoft.com/kb/287072/en-us

let us know the status.

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