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MS Office Forum / Outlook / General MS Outlook Questions / October 2007

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Outlook 2007 - Marked as Read; Exchange 2003 Web - Still Unread

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dziesmer - 31 Oct 2007 19:48 GMT
Hi Everyone;

A annoyance I would like to get resolved.  Normally I access my e-mail via
Outlook 2007 off of an Exchange 2003 server.

I mark messages as read, and they are always indicated as read in Outlook.  

However, every so often I need to access the Exchange server directly via
the Web interface, and I find some - but not all - of my recent messages
still marked as unread.

I assume this has something to do with a synchronziation issue from the
client to the server, but I can't figure out why some are fine and others are
not.  Any assistance would be appreciated...

dziesmer
F. H. Muffman - 31 Oct 2007 21:04 GMT
> Hi Everyone;
>
[quoted text clipped - 11 lines]
> are
> not.  Any assistance would be appreciated...

First, I'd try setting up a profile that doesn't use an OST and read a
couple mails, exit out and restart.  If they are still read, I'd ping the
microsoft.public.exchange.clients newsgroup.  OWA is part of Exchange, not
Outlook, so they'll be better at troubleshooting that side of the problem.
After all, I'm assuming that Outlook maintains read status.

If they are back to being Unread, then it might be an RPC issue.  What
happens if you set up a profile on a different machine somewhere else
physically, does the same thing happen there?
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f.h.

 
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