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MS Office Forum / Outlook / General MS Outlook Questions / May 2008Not responding, uses too much rom, cant always send email replies,
Recently upgraded ram thinking it may help but to no avail......... still getting not responding overlays since I brought this for my vista lap. Even writing a response before trying to send takes a while. After about 8 or 9 letters........the program pauses and the blinking cursor disappears. Then when I manage to complete a response, it stays in the out box and never gets sent. Unbelieveable frustration since day one. Ram rating used to go to 100% with 1 gb of ram but now its cool at 40 or 50 % with 2 gb..............still the rom meter goes to 100 % when I even open the program. The program sychs perfectly with my Garmin and all other functions are fine, but something isnt right somewhere in this program ( or my computer ).....Is it the norton software thats doing it ? Is a basic flaw with our friends at microsoft ? You 'are' refering to Outlook?, though your mention of letters might mean Word? The version is? You've run Office Update? You've tried with Norton uninstalled - NB not disabled? > Recently upgraded ram thinking it may help but to no avail......... still > getting not responding overlays since I brought this for my vista lap. [quoted text clipped - 13 lines] > right somewhere in this program ( or my computer ).....Is it the norton > software thats doing it ? Is a basic flaw with our friends at microsoft ? Thanks for the response......Im referring to Outlook 2007 on a Vista lap.....Ive done every update that has been required and constantly look for another that might solve the problem. Im sure Im not the only one. I ve looked into the addon's that are mentioned in this thread and unchecked what I thought was ok. I have not tried uninstalling norton or disabling it. Sorry, I dont know what you mean by nb........Thanks for your time...........Rick > You 'are' refering to Outlook?, though your mention of letters might mean > Word? [quoted text clipped - 19 lines] > > right somewhere in this program ( or my computer ).....Is it the norton > > software thats doing it ? Is a basic flaw with our friends at microsoft ? Are there any send/receive errors and/or messages? Are you connected to the ISP that your mail is set up to use? Have you checked your Application Event Viewer for any Office-related errors? Have you created a new profile (you say you upgraded, I assume from Outlook 2003, if not please advise)? Did you scan your PST file for errors? Or are you on a network connecting to an Exchange server for mail?  SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > Thanks for the response......Im referring to Outlook 2007 on a Vista > lap.....Ive done every update that has been required and constantly look for [quoted text clipped - 27 lines] > > > right somewhere in this program ( or my computer ).....Is it the norton > > > software thats doing it ? Is a basic flaw with our friends at microsoft ? Oh My...thanks.............There are no error messages, the screen just lightens up with a - not responing on the header for the program. I did upgrade from outlook 2003. Sorry dont know what a app event viewer is. I didnt create a new profile when I upgraded to 2007...thats still the same. I have never done anything with exchange because I never needed to or been "on" ( linked ? ) with exchange. Dont know how to look at the pst file ( I dont even know what it is !! ) When the program is open, and it doesnt fill the screen ( it fills half the screen ) and the sidebar gadgets are on the right of the program screen...I see the ram and rom meters. The rom meter, most times, pins to almost 100 % when Im in 2007, either responing to an email or even tring to open an email. It just seems like the program is "grabbing" or needs too much rom.............Does any of this make sense ?....Or am I just too much of a novice.............Thanks Rick > Are there any send/receive errors and/or messages? Are you connected to the > ISP that your mail is set up to use? Have you checked your Application Event [quoted text clipped - 34 lines] > > > > right somewhere in this program ( or my computer ).....Is it the norton > > > > software thats doing it ? Is a basic flaw with our friends at microsoft ? And yes.........Im connected to the isp ( cablevision of NY ) when all this is happening......Its a high speed wired connection > Oh My...thanks.............There are no error messages, the screen just > lightens up with a - not responing on the header for the program. I did [quoted text clipped - 48 lines] > > > > > right somewhere in this program ( or my computer ).....Is it the norton > > > > > software thats doing it ? Is a basic flaw with our friends at microsoft ? It's recommended that when you upgrade to Office 2007 from 2003 that you create a new Outlook profile. The steps are listed here: http://www.howto-outlook.com/faq/newprofile.htm That's what I would have you try first to see if that solves your issues. If you run into any problems, please post back. Good luck! SignatureKathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ > And yes.........Im connected to the isp ( cablevision of NY ) when all this > is happening......Its a high speed wired connection [quoted text clipped - 51 lines] > > > > > > right somewhere in this program ( or my computer ).....Is it the norton > > > > > > software thats doing it ? Is a basic flaw with our friends at microsoft ? Does that mean changing my email address and letting everone know I had to change it ?..............Hey, again..............thanks > It's recommended that when you upgrade to Office 2007 from 2003 that you > create a new Outlook profile. The steps are listed here: [quoted text clipped - 59 lines] > > > > > > > right somewhere in this program ( or my computer ).....Is it the norton > > > > > > > software thats doing it ? Is a basic flaw with our friends at microsoft ? No; It simply means you have to enter your email account settings again, so write them down if you are unsure. Do not attempt to 'copy profile' if asked > Does that mean changing my email address and letting everone know I had to > change it ?..............Hey, again..............thanks [quoted text clipped - 97 lines] >> > > > > > > software thats doing it ? Is a basic flaw with our friends at >> > > > > > > microsoft ? MUCH THANKS !!!!!!!!!!!! > No; > It simply means you have to enter your email account settings again, so [quoted text clipped - 102 lines] > >> > > > > > > software thats doing it ? Is a basic flaw with our friends at > >> > > > > > > microsoft ? Hi Rick, you are not alone. But I've found a few work arounds. 1) When it seems that it's locked, it's not really (usually). Its that something down deep with access to the servers is running, and hasn't finished. If you leave the computer alone, it often comes back (not helpfull, I know, but it shows that the program isn't dead). 2) If you click on the outlook icon down on the lower left (taskbar icon?), you can select "cancel Server Request" and sometimes that unlocks the program. But not always. While I'm no MVP, and I'm not a Microsoft expert (although I'm learning more than I ever wanted to, or should be expected to as a simple customer), it seems to me that the program isn't ready for prime time. The network requests that Outlook issues seem to have a very high priority, and even when it's waiting for a reply, and the CPU is basically idle, it's locked out a) the outlook display and b) other network access. I get lots of web time-outs when outlook is in this state. here's another suggestion. Turn off "send immidiatly", make the auto check and send something over 30 min, and if you really need something to happen fast, click on the "send-recieve" button. Hope this helps... Matt, another very frustrated Outlook 2007 user. But I've found (and mine's a clean install, on top of a > No; > It simply means you have to enter your email account settings again, so [quoted text clipped - 102 lines] > >> > > > > > > software thats doing it ? Is a basic flaw with our friends at > >> > > > > > > microsoft ? I have what sounds to be a very similar problem with Vista SP1 and Outlook 2007. For no discernable reason, when Outlook attempts to communicate with the Exchange Server to resolve a user name, to add a calendar event, to add a contact, or to send mail, it will become non-responsive. From time-to-time the application will become responsive of its own accord after some minutes. Also, from time-to-time, it will become responsive when I click "cancel server request." I'm connecting to an Exchange 2007 Server over the internet. My machine has no active antivirus on it (but is scanned daily as an inactive volume). I have reviewed the Application Events and found nothing enlightening. Each time the application is ended via the task manager it shows up as having terminated normally. Any suggestions? > Hi Rick, you are not alone. But I've found a few work arounds. > [quoted text clipped - 131 lines] > > >> > > > > > > software thats doing it ? Is a basic flaw with our friends at > > >> > > > > > > microsoft ? |
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