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MS Office Forum / Outlook / General MS Outlook Questions / November 2007Image won't show in signature
Hi, I created an HTML signature block using Outlook's advanced editor (Word) and although I can see the Company logo while in "edit mode", the image itself doesn't get dispayed when I write a new message. Just like a web page that cannot find the image, a placeholder with a red "x" gets displayed instead. At one point in time I was getting an error message to the effect that "My current security setting prevents Active-X from running on this page." I was able to get rid of this message by going into IE security setting however, the image will still not display. Any help would be much apprecieated. Env. Windows XP (sp2) & Outlook 2003 (sp3) Thanks, Claude I f I may add - the image/picture will show only when MS-Word is set as the message editor for HTML format; a placeholder gets displayed instead when Word is not selected. - The HTML file is present under \Documents & setting\....\Signatures and looks fine when open using IE. Claude > Hi, > [quoted text clipped - 15 lines] > Thanks, > Claude > I f I may add > [quoted text clipped - 4 lines] > - The HTML file is present under \Documents & setting\....\Signatures > and looks fine when open using IE. Is the image in that same folder?  SignatureBrian Tillman [MVP-Outlook] >> I f I may add >> [quoted text clipped - 6 lines] > > Is the image in that same folder? The image gets stored in a sub-dir that has the same name has the HTML file (ie. Signature1.htm will have a corresponding sub-dir called \Signature1 which contains the .jpg file along with a XML called file_list.xml). Below the content of the XML file: - <xml xmlns:o="urn:schemas-microsoft-com:office:office"> <o:MainFile HRef="../SIGNATURE1.htm" /> <o:File HRef="image001.gif" /> <o:File HRef="image002.jpg" /> <o:File HRef="filelist.xml" /> </xml> Claude > Below the content of the XML file: > [quoted text clipped - 4 lines] > <o:File HRef="filelist.xml" /> > </xml> What if you just create a simply HTML (not XML) file that has simple HTML commands and an HREF to your image? I don't know how you created the code you're using, but it sounds overly complicated. SignatureBrian Tillman [MVP-Outlook] The code gets generated by Outlook/Word when a Signature file gets created... I only found where it is stored as I was trying to find out why it won't work. I have nothing to do with it. I will however give your suggestion a try and get back to you. Thanks, Claude >> Below the content of the XML file: >> [quoted text clipped - 8 lines] > commands and an HREF to your image? I don't know how you created the code > you're using, but it sounds overly complicated. > The code gets generated by Outlook/Word when a Signature file gets > created... I only found where it is stored as I was trying to find out why [quoted text clipped - 20 lines] > > - Show quoted text - Hi Claude I have the same issue and have played with this so much my head is spinning. It seems to work on an XPpro workstation with Outlook 2003 set to HTML format and Word as the editor. I would like to stress the word "seems" because I am not 100% sure what the recipient will see. Why dont you want to enable HTML format and use Word as editor? What really has my head spinning is trying to get the signature to work on a terminal server with Outlook 2003 and Word XP as editor. Apparently the versions of Word and Outlook have to be the same to use Word as the editor. If they are not the same, the selection boxes under Mail Format tab for the editor is not even available. There could also be some sort of security in IE or Outlook interfering, but I played with that too with no luck. There are also GPO issues, folder redirection, etc to contend with. If anybody can help, I would be very thankful. Thanks Jim >> The code gets generated by Outlook/Word when a Signature file gets >> created... I only found where it is stored as I was trying to find out [quoted text clipped - 41 lines] > Thanks > Jim Hi Jim, The reason I do not want to (and cannot) use Word as the Editor in Outlook is that we also use Act! (www.act.com) for contact management; Outlook cannot make use of Word as its Editor when it is configured as the Act E-Mail client (that is a pre-requisite). So far the only combination that would make it show the image portion of the signature is indeed by setting Outlook to use Word as the editor... This works when we use Outlook on its own, outiside of Act. As Brian also suggested I replaced the "auto-generated" HTML code by my own, stripping off any XML ref. and putting the image in the same directory as the HTML file. Result: not even the text portion would show; it doesn't even seem to recognize the presence of the HTML file (although the HTML file looks perfect when see using IE). Claude > As Brian also suggested I replaced the "auto-generated" HTML code by > my own, stripping off any XML ref. and putting the image in the same > directory as the HTML file. Result: not even the text portion would > show; it doesn't even seem to recognize the presence of the HTML file > (although the HTML file looks perfect when see using IE). Well, the best source I know for working with sigatures is this: http://www.howto-outlook.com/howto/signatures.htm If this doesn't help, I sure can't. SignatureBrian Tillman [MVP-Outlook] |
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