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MS Office Forum / Outlook / General MS Outlook Questions / November 2007Trouble e-mailing from certain locations
There are some locations from which I am unable to send e-mail in Microsoft Office Outlook. The internet connection is solid. I receive e-mail properly. But it won't send. My house and a particular coffee shop are examples of places where I can't send. It sends fine other places, but not those two. Any ideas? Smtp servers require you to be authenticated in some way-either by e.g. connecting to your ISP's network or supplying a username/password - otherwise any spammer could use anyone's smtp server to send spam Ask your ISP about sending email when not connected to them, or get a google mail account and use their smtp server (which does use a username/password for authentication)  SignatureJohn Blessing http://www.LbeHelpdesk.com - Help Desk software priced to suit all businesses http://www.room-booking-software.com - Schedule rooms & equipment bookings for your meeting/class over the web. http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace, send newsletters > There are some locations from which I am unable to send e-mail in > Microsoft [quoted text clipped - 4 lines] > > Any ideas? Thanks, John. I probably should've included that when I click "Test Account Settings," I get a notice saying, "The specified server was found, but there was no response from the server." Then it tells me to verify that the port and SSL information are correct. In fact, I can send e-mail with other accounts out of Office Outlook, but not with one in particular, which happens to be the one I use most often. I'm hesitant to change anything because it works almost everywhere. > Smtp servers require you to be authenticated in some way-either by e.g. > connecting to your ISP's network or supplying a username/password - [quoted text clipped - 12 lines] > > > > Any ideas? > Thanks, John. I probably should've included that when I click "Test > Account [quoted text clipped - 5 lines] > In fact, I can send e-mail with other accounts out of Office Outlook, but > not with one in particular, which happens to be the one I use most often. > I'm hesitant to change anything because it works almost everywhere. Nothing you have said so far dissuades me from my original statement. You need to be authorised on the smtp server that this account is trying to send from. If you have one account that can send email regardless of where you are, then change the smtp server info of the problem account to the values used by the account that works. Of course, if you are not willing to change anything, nothing will change. SignatureJohn Blessing http://www.LbeHelpdesk.com - Help Desk software priced to suit all businesses http://www.room-booking-software.com - Schedule rooms & equipment bookings for your meeting/class over the web. http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace, send newsletters |
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